Unlocking the Power of ETQ Reliance QMS
ETQ Reliance QMS is more than just a quality system; it serves as a versatile platform that allows users to create new applications effortlessly or migrate existing applications seamlessly into the Reliance environment. This flexibility empowers organizations to customize their quality management processes effectively.
Tailored Customer Support Plans
ETQ offers three levels of customer support plans tailored to meet varying organizational needs. The Silver plan provides support during weekdays, while the Gold plan offers round-the-clock support, ideal for organizations with multiple locations across different time zones. The Platinum plan caters to customers with the most critical mission requirements, offering top-tier support round the clock.
Diving Into Support Details
Each customer support plan comes with a specific set of features and benefits. From the number of certified ETQ ambassadors to support response times, access to new releases, patches, and hot-fixes, ETQ ensures that customers receive timely and efficient assistance. The Platinum plan even includes priority access to new releases and an Academy for SAAS customers.
Customer Portal and User Testimonials
ETQ's online support portal provides a convenient way for customers to access resources, submit requests, and engage with the support team. Testimonials from satisfied users like Sadiq Eshaq, a Technical Project Manager at Lumileds, highlight the value and impact of ETQ Reliance QMS in enhancing operational efficiency.
Empowering Organizations with Comprehensive Support
By choosing ETQ Reliance QMS and selecting the right support plan, organizations can unlock the full potential of their quality management processes. The robust support offerings, coupled with the platform's capabilities to streamline operations and drive innovation, make ETQ Reliance a top choice for businesses looking to elevate their quality management practices.