Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-EventPro

EventPro Technical Requirements Explained

EventPro Cloud Edition (Hosted on EventPro Server)

EventPro's Cloud Edition offers the flexibility of accessing the software from anywhere with the Citrix Workspace App. Users can seamlessly connect to EventPro from various devices, including smartphones, tablets, PCs, and Macs. The recommended internet connection speed is at least 512kbps per user to ensure optimal performance. Supported email protocols include IMAP, POP3, Exchange Web Service, MS Graph, and GMail. Additionally, users can print reports using a compatible printer. For advanced integrations, the EPConnect Suite, Virtual Assistant Suite, and EventPro 2-Way API are available, requiring third-party or custom-developed programs for access.

EventPro On-Prem Edition (Hosted on your server/desktop)

The On-Prem Edition of EventPro is designed to run on Windows 10 or newer operating systems with the latest service packs. Users need to have the Microsoft .NET 4.7.2 Framework or newer installed. The system recommends a minimum of 8GB RAM and 200MB disk space for the application. Databases typically range from 500MB to 2GB, with attachments increasing storage requirements. The software supports various email protocols, including IMAP, POP3, Outlook, Exchange Web Service, MS Graph, and GMail. Network speed should be a minimum of 100MB/sec, with 1GB/sec recommended. Servers hosting the On-Prem Edition require MS-SQL 2017 or newer, with 8GB minimum RAM. Optional modules like EP Connect Suite, Virtual Assistant Suite, and EventPro 2-Way API have specific server requirements and should not be run on the same server as the main application.

Administrator Requirements (On-Prem Edition)

To manage the On-Prem Edition effectively, organizations need dedicated personnel with specific skills. A SQL Administrator is crucial for overseeing database management, while a Network Administrator handles network installations. These roles ensure the smooth operation and maintenance of the EventPro software within the organization's infrastructure.

EventPro Venue Management Module: Streamlining Event Booking Processes

Advanced Venue Management Platform

EventPro's Venue Management Module features an intuitive Booking Wizard that serves as the ideal venue booking system for event planners. The Booking Wizard simplifies the online booking process by guiding users through all essential steps and ensuring complete information capture upfront. By eliminating the need for backtracking, event planners can focus on delivering exceptional events efficiently and effectively.

Read article

Maximizing Your Event Management with EventPro's EPConnect Suite

Empowering Event Planners

EventPro's EPConnect Suite equips event planners with a comprehensive set of online tools to streamline event registration processes. From viewing all events in a user-friendly calendar or list format to guiding attendees through seamless online registrations, the suite ensures a hassle-free experience. Attendees can input their contact details, select functions, purchase resources, and even handle travel and accommodation preferences all in one go. The option for online payments at registration or later through emailed invoices simplifies financial transactions, providing a convenient and efficient solution for event planners.

Read article

Empowering Event Management with EventPro's Online Booking Enquiries Solution

Streamlining Event Planning for Event Planners

EventPro's EPConnect Suite offers a comprehensive solution for event planners looking to take their event management online. With features like Event Registration Calendar, Event Registration List, and Online Event Registrations, EventPlanners can efficiently manage attendee registrations, payments, resource items, and more. The online registration wizard simplifies the process for attendees, allowing them to enter contact details, select functions, purchase items, upload documents, and even pre-book travel and accommodation if necessary.

Read article

Enhancing EventPro Experience with Custom User Interface

Customize Your EventPro Interface

EventPro offers a unique solution to tailor its User Interface (UI) according to your preferences. The custom interface service allows you to personalize the look, feel, and information displayed in EventPro. By customizing the UI, you can ensure that the layout includes all the necessary elements for your specific needs while eliminating any clutter. This level of customization is tailored on a user-specific basis, providing you and your team with control over screen setups and functionality to match individual preferences.

Read article

EventPro Software: Revolutionizing Event, Venue & Catering Management Solutions

Case Study: Mingara Leisure Group

Mingara Leisure Group, with over forty diverse event spaces spread across four venues in New South Wales, offers a wide range of events from small gatherings to large corporate expos. They found EventPro Software to be flexible, comprehensive, and user-friendly, with an exemplary support team that enhanced their overall experience. By implementing EventPro, Mingara Leisure Group streamlined their business processes, making event management more efficient and seamless.

Read article