Upgrade Protection Plan (UPP) Overview
The Upgrade Protection Plan (UPP) offered by EventPro is a comprehensive annual Support Contract designed to optimize your utilization of EventPro Software. This plan ensures that you extract the maximum value from your software investment by providing a range of exclusive benefits.
Benefits of UPP
The UPP includes regular upgrades that incorporate new and advanced features based on feedback from UPP clients. Additionally, it allows access to unlimited hot fixes and updates through the EventPro Support Website 24/7. Users can benefit from continuous support via telephone, email, and fax as well as a regularly updated user manual created by the in-house Technical Writer.
Software Investment Maximization
Whether you have invested in the Cloud or Locally Installed version, the UPP enhances your software investment. For Cloud users, the UPP is already included in the ongoing subscription. On the other hand, for Locally Installed users, the initial 12 months of UPP is part of the pricing for each licensed component and module, with the option to renew annually. When additional modules or user licenses are added later, their UPP is covered until the next renewal date for the entire system.
Industries Served and Additional Features
EventPro caters to Venue Management, Event Management, and Catering Management industries by offering a range of features like Online Event Attendee Registrations, Online Event Venue Bookings, and various optional modules and suites to tailor the software to the specific needs of clients.
Customization and Support Services
In addition to the Upgrade Protection Plan, EventPro provides a suite of premium services including Training Packages, Data Setup and Configuration, User Interface Customization, Custom Report Building, and even Custom Software Development to meet the unique requirements of clients. The company also offers extensive resources like Brochures, Information Kits, Installation Instructions, Technical Requirements, and Pricing details to ensure clients have all the necessary information at their disposal.
About EventPro
EventPro Software is dedicated to providing top-notch solutions for Venue, Event, and Catering Management. With a focus on customer satisfaction and continuous improvement, EventPro ensures that clients receive unrivaled support and cutting-edge features to elevate their event management processes.