Introduction to System Support Services (S3)
Westinghouse System Support Services (S3) offer an integrated and scalable post-delivery technical support program for customers utilizing Westinghouse Instrumentation & Control (I&C) systems. This program provides a coordinated approach to promptly and efficiently address any emergent I&C platform or application-related queries or problems. Moreover, proactive services can be incorporated to ensure sustained optimal performance of the I&C system.
Key Features of the S3 Program
The S3 Program includes several essential features such as the ability to submit support requests 24/7, 365 days a year. Customers can easily connect with knowledgeable support personnel for assistance. The program ensures integrated capture and communication of issue information and coordinated support between Westinghouse and key sub-suppliers. Timely issue response and resolution by experienced Westinghouse engineers further enhance the efficiency and effectiveness of the support program.
Westinghouse I&C Systems Expertise
Westinghouse is renowned as the industry leader in providing integrated I&C systems for nuclear plants. Their solutions are built on established and widely-used instrumentation and control platforms that have been successfully deployed in nuclear power plants globally. With a multitude of plants benefiting from multi-year S3 programs, Westinghouse ensures the continued optimal performance of I&C systems, reinforcing their commitment to excellence and reliability in the nuclear industry.
Additional Resources and Support
In addition to the System Support Services (S3), Westinghouse offers a range of supplementary resources to enhance customer experience and optimize system performance. The Instrumentation and Control Field Services Flysheet and Systems Support Services (S3) Flysheet provide detailed insights into the technical support programs available. Moreover, the Westinghouse Nuclear Training Website offers valuable training resources to further educate and empower customers in managing their instrumentation and control systems effectively.