Parts Sales and Inventory Management
FANUC India prioritizes maximizing uptime for its customers through a robust parts sales and inventory management system. With an extensive inventory of spare parts worth USD 15 million available ex-stock in warehouses across India, FANUC ensures that 99% of spare parts and consumables are supplied promptly against breakdown requirements. The precise inventory planning and efficient logistics network guarantee timely delivery of spare parts to customers, minimizing downtime and maximizing operational efficiency.
Repair and Maintenance Excellence
FANUC India offers comprehensive repair and maintenance services to ensure the smooth functioning of FANUC systems. Backed by unparalleled parts repair capabilities, even for parts older than 30 years, FANUC's maintenance services include full inspection, complete overhaul and refurbishment, software updates, washing, painting, and a 6-month warranty. Customers can also opt for maintenance on an exchange basis, resulting in cost-effective solutions for sustaining FANUC systems.
Innovative Follow-On Contracts and Preventive Maintenance Solutions
FANUC stands out with its innovative follow-on contracts, offering customers attractive post-warranty services at the lowest costs globally. The comprehensive packages cover spare parts, maintenance services, and ensure low cost of ownership. Additionally, FANUC's Preventive Maintenance Contracts (PM-C) provide customized preventive maintenance solutions tailored for companies with fewer than 15 CNC machines. From health checks to on-the-job training and regular backups, PM-C guarantees optimal performance and longevity for FANUC systems.
Tailored Customized Services for Optimal Performance
Recognizing the diverse needs of its customers, FANUC India offers customized service packages to enhance system performance and longevity. These tailor-made solutions include robot overhauls, CNC machine condition audits, motor overhauls, preventive maintenance training, and more, all aimed at extending meantime between failures and ensuring maximum uptime. Delivered by experienced service engineers and following FANUC Japan's prescribed processes, these services add value to customers by maintaining their products in peak condition.