Comprehensive Digital Banking Solution Suite
Finacle for digital-only banks offers a comprehensive digital banking solution suite that covers core banking, customer onboarding, product origination, payments, digital engagement, and omnichannel digital experiences. With advanced architecture, this solution enables banks to onboard, sell, service, and engage retail, small business, and corporate customers on various digital channels like mobile, online, or RESTful APIs.
Leading Digital-Only Banks Rely on Finacle
Over a dozen digital-only banks globally rely on Finacle to drive their innovation and growth aspirations. The solution has been recognized by Forrester, named a leader in digital banking engagement hubs, for its strong API management, rich banking services, and top-tier engagement infrastructure, making it an excellent fit for custom-built apps seeking advanced solutions.
Driving Engagement Across the Customer Relationship Lifecycle
Finacle supports banks in digitizing the customer onboarding process, providing a frictionless experience. It enables self-service with financial nudges for savings and investments, and offers comprehensive capabilities to serve retail, business, and corporate customers. Case studies like Digibank by DBS showcase the success of this approach in acquiring millions of customers within a short timeframe.
Enhancing Customer Engagement With Ecosystem Propositions
The solution allows banks to participate in digital ecosystems, driving contextual engagements with Open and RESTful APIs. With the Finacle App Center, banks can foster rapid innovation within the bank and with partner ecosystems, enabling touch, chat, and voice-based interactions across devices and applications. Success stories like Paytm Payments Bank highlight the benefits of such engagements in fulfilling the vision of financial inclusion.
Deepening Customer Engagement Across Interactions
Finacle helps banks anticipate customer needs and offer actionable insights through a customer-led engagement engine. Personalized content and human-centric experiences elevate customer experiences, leading to enhanced cross-sell and up-sell success. Testimonials from Bank BRI Group and Discover Financial Services underscore the impact of Finacle in driving customer engagement and operational excellence.
Leveraging Cloud to Accelerate Speed of Business Innovation
The cloud-native suite of Finacle supports Kubernetes for deploying and operating on the cloud of choice. Banks can run Finacle on private or public clouds, opt for Software-as-a-Service (SaaS) offerings, or manage costs with consumption-based pricing models. The platform, endorsed by global institutions like Bank Rakyat Indonesia and Discover Financial Services, enables accelerated innovation and scalability while optimizing operational processes.
Get in Touch with Finacle
For banks looking to drive innovation, growth, and customer engagement through digital-only banking propositions, Finacle offers a robust suite of solutions and support. With a track record of success and recognition from industry experts, Finacle continues to empower banks in the digital economy, supporting them in delivering next-generation services and broad omnichannel capabilities.