Reshaping Debt Collection with Floatbot's Gen AI-Driven Conversational AI Solutions

Floatbot

Reshaping Debt Collection with Floatbot's Gen AI-Driven Conversational AI Solutions

Maximizing Efficiency with Gen AI-Driven Voicebots and Chatbots

Floatbot's AI Collection Agency offers Gen AI-driven Voicebots and Chatbots, ensuring a streamlined and cost-effective debt collection process. By leveraging these AI Agents, companies can enhance the efficiency of debt collection, leading to improved recovery rates and support services.

Compliance with Industry Regulations

Floatbot's solutions are fully compliant with industry regulations such as REG F, FDCPA, TCPA, HIPAA, PCI-DSS, and others. This ensures that debt collection activities are conducted within the legal framework, mitigating risks and maintaining a high standard of compliance.

Enhancing Profitability Ratios and Conversion Rates

With Floatbot's Gen AI-driven solutions, companies can enhance their profitability ratios and increase conversion rates significantly. By automating calls by up to 80%, debt recovery outreach by 100x, and customer support by up to 90%, businesses can achieve higher efficiency and better outcomes in their debt collection efforts.

All-in-One GenAI Suite for Conversational AI Solutions

Floatbot's GenAI Suite provides an all-encompassing solution for companies looking to implement conversational AI in their debt collection processes. With AI Agents that include Unified Chatbot, Voicebot, and Textbot capabilities, businesses can engage in human-like voice conversations powered by Gen AI. The suite also offers RAG-powered Cognitive Search, multi-lingual support, and seamless integration with various touchpoints for enhanced customer interactions.

Augmenting Agent Productivity with AI Agent Assist

Floatbot's AI Agent Assist feature is designed to augment agent productivity in both chat-based and voice-based interactions. By providing capabilities such as sentiment analysis, workflows, real-time suggestions, and compliance checks, AI Agent Assist enhances the efficiency of agents, leading to better decision-making and customer interactions.

Redefining Debt Collection Across Industries

Floatbot's AI Collection Agency caters to a wide range of industries, including First Party Creditors, Buy Now Pay Later (BNPL) services, Banks, Financial Institutions, Debt Collections Agencies, Debt Collections Law Firms, and Medical Collections. By offering tailored solutions for each industry, Floatbot helps redefine debt collection practices and drive better outcomes.

Automated Debt Recovery and Customer Engagement

Floatbot enables companies to automate debt recovery processes, engage customers 24/7, implement precision negotiation strategies, and automate Right-Party-Contact (RPC) and Promise-to-Pay (PTP) interactions. By enhancing agent efficiency, launching dedicated WhatsApp and SMS bots, and automating payment negotiations, Floatbot streamlines debt collection efforts across voice and chat channels.

Achieving Efficiency in Loan Origination and Servicing with Lending AI Hub

Floatbot's Lending AI Hub offers solutions like AURA for Loan Origination and LEXI for Loan Servicing & Collections. By automating application processing, streamlining underwriting decisions, providing customer support, sending payment reminders, and updating loan status in real-time, Floatbot helps lenders achieve new levels of efficiency and conversion rates.

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