Revolutionizing Corporate Banking with Gen AI-Powered Conversational AI Solutions at Floatbot

Floatbot

Revolutionizing Corporate Banking with Gen AI-Powered Conversational AI Solutions at Floatbot

Transforming Customer Experience

Floatbot's Virtual Assistants provide a revolutionary banking experience by seamlessly managing accounts, finance, treasury, transactions, and loans. These AI-powered assistants are designed to elevate customer service and drive growth by generating leads and providing support. They come equipped with pre-built solutions for conversational banking, digital on-boarding, and customer support.

Omnichannel Solutions

Floatbot.AI offers omnichannel solutions for digital-first banks, including chatbots and textbots with seamless integration across 15+ touch-points. Their RAG-powered Cognitive Search enhances user experience, alongside features like fall back to live chat, co-browsing, and SMS bot capabilities. With agent productivity augmentation, real-time analytics, and sentiment analysis, Floatbot.AI ensures a comprehensive banking solution.

Voice Conversations Redefined

Experience human-like voice conversations with Floatbot's Voicebots powered by Gen AI technology. These Voicebots support multi-lingual interactions and seamlessly transition between voice and text communication. Pre-integrated with popular contact center and telephony platforms, Voicebots offer a cutting-edge solution for enhanced customer engagement and automation.

Enhanced Customer Engagement

Live Chat with Co-Browsing capabilities from Floatbot allows for real-time engagement through various channels, including audio/video calls. Features like file sharing, data field masking, and document signing enhance the customer experience. With a focus on increasing digital sales, automating customer support, and optimizing agent productivity, Floatbot.AI provides a comprehensive platform for banks to thrive in the digital economy.

Driving ROI with Gen AI

Floatbot.AI empowers banks to achieve significant return on investment with a reduction in support costs, faster customer onboarding, and automation of query resolution. By boosting agent productivity, increasing CSAT scores, and enhancing product sales, banks can achieve substantial automation and efficiency gains. These ROI-driven outcomes make Floatbot.AI a valuable partner in the transformation of corporate banking.

Unified Platform for Intelligent Bots

Floatbot.AI offers an all-in-one platform for building intelligent, multilingual, data-driven bots. This powerful hybrid platform allows developers to create chatbots and voicebots seamlessly. With pre-integrations with leading contact center solutions and easy-to-use DIY features, Floatbot.AI provides a unified solution for banks looking to upgrade their customer service and banking operations.

Enhanced Security and Smart Assistance

Floatbot ensures a seamless and secure banking experience with smart assistance and secure transactions. Compliant with GDPR, SOC2, ISO 900, and ISO 27001 certifications, Floatbot's Gen AI Agents excel at various critical stages from insurance filing to claim settlements. By streamlining processes like document upload, FNOL validation, and assessment, Floatbot enables swift claims automation and efficient customer service.

Leading the Way in Corporate Banking

Floatbot invites banks to lead in corporate banking experience by leveraging their AI-powered solutions. From scheduling demos to free trial options, Floatbot ensures a smooth onboarding process for banks looking to enhance their digital offerings. With a focus on increasing digital sales, automating claim submissions, and catering to various industries like banking, insurance, and BPO, Floatbot stands out as a leader in AI-powered banking solutions.

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