Innovative Conversational AI Solutions
Floatbot offers an enterprise-grade, GenAI powered no-code Conversational AI platform designed to build and deploy Generative AI-powered Agents including chatbots, voicebots, and text bots. These agents help automate customer support processes and optimize workflows, all without the need for extensive coding knowledge.
Multilingual, Human-like AI Agents
The AI Agents provided by Floatbot are not only multilingual but also designed to mimic human-like interactions. This ensures a scalable solution that can be deployed across various customer-facing channels such as MS Teams, Telegram, WhatsApp, Facebook Messenger, and more, catering to a wide audience.
Enhanced AI Capabilities
Floatbot boosts the capabilities of its AI Agents with VoiceGPT and Agent M, a patented Generative AI LLM stack. This enhancement allows for the launch of AI Agent Assist bots that can provide real-time guidance to further enhance agent productivity.
Trusted by Industry Leaders
Floatbot is trusted by various industries for automating inbound/outbound calls, customer support, claims FNOL filing, debt collections, lead generation, and digital sales journey. With pre-built solutions for insurance, banking, BPOs, and contact center use cases, Floatbot ensures seamless integration and minimal disruption in existing workflows.
Powerful Analytics for Enhanced Support
The platform leverages over 50 real-time analytics to optimize customer support and increase Customer Satisfaction (CSAT). By utilizing deep-tech conversational AI engines, Floatbot enables efficient operations, cost savings, streamlined workflows, and improved agent productivity.
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