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Revolutionizing Customer Support with Floatbot's GenAI Powered Conversational AI Platform

Innovative Conversational AI Solutions

Floatbot offers an enterprise-grade, GenAI powered no-code Conversational AI platform designed to build and deploy Generative AI-powered Agents including chatbots, voicebots, and text bots. These agents help automate customer support processes and optimize workflows, all without the need for extensive coding knowledge.

Multilingual, Human-like AI Agents

The AI Agents provided by Floatbot are not only multilingual but also designed to mimic human-like interactions. This ensures a scalable solution that can be deployed across various customer-facing channels such as MS Teams, Telegram, WhatsApp, Facebook Messenger, and more, catering to a wide audience.

Enhanced AI Capabilities

Floatbot boosts the capabilities of its AI Agents with VoiceGPT and Agent M, a patented Generative AI LLM stack. This enhancement allows for the launch of AI Agent Assist bots that can provide real-time guidance to further enhance agent productivity.

Trusted by Industry Leaders

Floatbot is trusted by various industries for automating inbound/outbound calls, customer support, claims FNOL filing, debt collections, lead generation, and digital sales journey. With pre-built solutions for insurance, banking, BPOs, and contact center use cases, Floatbot ensures seamless integration and minimal disruption in existing workflows.

Powerful Analytics for Enhanced Support

The platform leverages over 50 real-time analytics to optimize customer support and increase Customer Satisfaction (CSAT). By utilizing deep-tech conversational AI engines, Floatbot enables efficient operations, cost savings, streamlined workflows, and improved agent productivity.


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Unlocking Customer Support Efficiency with Floatbot's AI Agent Assist

Enhanced Agent Support

Floatbot's AI Agent Assist provides real-time guidance for your agents, enhancing efficiency in customer support calls or sales conversations. By understanding customer sentiments and intents, the AI Agent Assist offers immediate and tailored responses to human agents during interactions.

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Revolutionizing Insurance Operations with Floatbot's AI-Powered Claims FNOL Solution

Empower Your Insurance Operations with GenAI Suite

Floatbot's GenAI Suite offers a range of AI agents like LISA, ADDI, AURA, and LEXI to streamline insurance operations. These AI-powered agents aid in automating Claims FNOL filing, analyzing plans, and providing post-purchase support. This suite ensures enhanced customer experience and operational efficiency.

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Enhancing Conversational AI with Floatbot's Agent M

Introducing Agent M: Streamlining Business Conversations

Floatbot's Agent M is a powerful GenAI-driven LLM (Large Language Model) or ChatGPT-based Master Agent developer framework. This framework enables the creation of multiple LLM-based Agents that facilitate natural language-based interactions with documents, data, or applications. Agent M acts as an AI Agent Framework that orchestrates between agents, making natural language-based API calls, connecting to data sources, and automating complex conversations.

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Revolutionizing Corporate Banking with Gen AI-Powered Conversational AI Solutions at Floatbot

Transforming Customer Experience

Floatbot's Virtual Assistants provide a revolutionary banking experience by seamlessly managing accounts, finance, treasury, transactions, and loans. These AI-powered assistants are designed to elevate customer service and drive growth by generating leads and providing support. They come equipped with pre-built solutions for conversational banking, digital on-boarding, and customer support.

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Unlocking Advanced Voice Applications with Floatbot NEO ASR-as-a-Service

Enhanced Speech Recognition Accuracy

Floatbot's NEO-ASR-as-a-Service offers up to 95% accuracy in real-time audio transcription, enabling users to tap into the full potential of voice-based applications. This high level of accuracy ensures precise and reliable speech-to-text conversion, enhancing the overall user experience.

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