Streamline Food Product Recalls with Real-Time Alerts and Tracking
FoodLogiQ Recall, provided by Trustwell, offers a comprehensive solution to ensure swift and efficient food product recalls. By reducing the time needed to address issues and recall products by over 70%, this software enhances communication and alerts throughout your supply chain locations. It allows for instant communication with contacts and locations via email, phone, and text, enabling rapid responses to recalls when it matters most.
Standardize Withdrawal Notifications and Automate Escalation Actions
FoodLogiQ Recall enables the creation and definition of templatized phone, text, and email messages to ensure maximum efficiency and accuracy in a recall or stock withdrawal. Additionally, the software allows for the automation of escalation processes if no action is taken by a particular location or contact within a specified timeframe, improving the overall recall management process.
Real-Time Data Monitoring and Targeted Actions
With FoodLogiQ's Traceability solution, users can monitor recall acknowledgements, responses, and resolutions across all locations in real-time through a centralized, live dashboard. The software also facilitates the identification of affected products at the batch-lot level and enables the launch of targeted removal, hold, or withdrawal on specific products or impacted locations across the supply chain.
Prepare with Mock Withdrawals and Build an Effective Recall Strategy
To ensure preparedness for future recalls, FoodLogiQ Recall allows users to initiate mock recalls and withdrawals across locations, helping the team understand standard protocols and be ready to take action. Moreover, the software supports the creation of customizable workflows aligned with the recall process, provides real-time monitoring with status updates and alerts, and offers custom communication with customers, stakeholders, and regulatory agencies.
Protect Customers and Brand Reputation with FoodLogiQ Recall
The response to food product recalls and withdrawals is crucial for brand reputation and business success. With the average food recall costing millions in direct costs, recall management strategies play a vital role in business ROI. Trustwell's FoodLogiQ Recall solution empowers companies to protect customers, resolve recalls efficiently, and maintain transparency, ultimately safeguarding brand reputation and customer trust.