Revolutionize Operations with AI-Enabled Operational Excellence from FPT.AI

FPT.AI

Revolutionize Operations with AI-Enabled Operational Excellence from FPT.AI

AI Contact Center Enhancement

FPT.AI offers an AI Contact Center Enhancement solution that enables businesses to audit 100% of both inbound and outbound calls. By analyzing customer sentiment and evaluating agent performance, businesses can tailor scoring criteria to meet their specific needs. Furthermore, comprehensive reports can be generated to improve overall call center operations.

Intelligent Document Processing

With FPT.AI's Intelligent Document Processing solution, businesses can achieve up to 99% accuracy in automated document processing. This includes automated data extraction from a variety of documents such as invoices, contracts, and receipts. The solution also facilitates automated claim processing for insurance purposes, streamlining operations and increasing efficiency.

Automated Payment Reminder

FPT.AI's Automated Payment Reminder solution helps automate payment reminders for services and financial loans. Through an AI virtual assistant that can understand and interact with customers in a natural, friendly language, businesses can increase customer satisfaction and reduce their bad debt ratio, improving overall financial processes.

Digital Customer Onboarding

For seamless customer onboarding processes, FPT.AI offers a solution that authenticates customers, employees, agents, and collaborators. User identity verification is conducted using biometrics, chip-embedded ID documents, or cross-referencing with national population databases. This ensures a secure and efficient onboarding experience for all parties involved.

Deliver Operation Excellence

FPT.AI provides a comprehensive solution to unlock unprecedented business efficiency by leveraging deep learning, natural language processing, computer vision, biometric recognition, and more. Deployed on a robust Cloud infrastructure, this solution offers limitless performance capabilities, revolutionizing the way businesses operate and interact with customers.

AI-Powered Extraordinary Efficiency Across Industries

With FPT.AI's AI-powered solutions, businesses can automate repetitive tasks, allowing employees to focus on more complex and meaningful work. By increasing operating efficiency through human-machine collaboration, businesses can reduce human errors, compliance issues, and overall operational costs. The solutions offer strong performance, high accuracy, easy deployment, and seamless integration into internal systems.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of FPT.AI

Revolutionizing Office Support with FPT.AI

AI Virtual Assistant for Employees

FPT.AI offers an AI virtual assistant that provides instant, 24/7 internal support, enhancing employee experience, and increasing workforce productivity. This solution aims to deliver exceptional experiences to customers by streamlining internal support processes.

Read article

Enhance Customer Interactions with FPT.AI Solutions

Optimize Daily Tasks with FPT ID Account

By opening an FPT ID account, you can effectively streamline and improve your daily tasks. This breakthrough allows you to access a range of FPT.AI services for optimizing customer interactions and enhancing operational efficiency.

Read article

Empower Sales Growth with FPT.AI Solutions

Crafting an excellent buying experience

FPT.AI offers cutting-edge solutions to enhance the buying experience for customers. By leveraging AI technology, businesses can personalize interactions, provide instant support, and create a seamless journey for buyers. This approach not only increases customer satisfaction but also boosts sales and revenue.

Read article

Empowering Your Work Efficiency with FPT.AI OCR Software Solutions

Understanding OCR Software

OCR software, short for Optical Character Recognition software, is a cutting-edge tool designed to convert handwritten or typed text from images into editable text directly on your computer. This technology utilizes Optical Character Recognition (OCR) to accomplish this task efficiently. Additionally, OCR software offers diverse tools to facilitate the seamless conversion of text formats, ensuring effective document storage and security.

Read article

Enhancing Customer Experience with FPT.AI Solutions

Deliver Exceptional Experiences

FPT.AI offers a comprehensive AI solution for customer experience analytics, allowing businesses to conduct in-depth analysis of customer interactions across various channels such as call centers, websites, mobile apps, email, and social media. The platform utilizes advanced analytics to understand customer behavior, including sentiment analysis (positive, neutral, negative), purchase intention, and early detection of potential media crises. Furthermore, FPT.AI provides customizable reporting and dashboard systems that can be tailored to align with specific business processes.

Read article

Welcome to Knowledge Base!

KB at your finger tips

FPT.AI