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Revolutionizing Office Support with FPT.AI

AI Virtual Assistant for Employees

FPT.AI offers an AI virtual assistant that provides instant, 24/7 internal support, enhancing employee experience, and increasing workforce productivity. This solution aims to deliver exceptional experiences to customers by streamlining internal support processes.

HR & Admin Support

The AI virtual assistant can resolve inquiries related to HR and administration, automate the onboarding process for new employees, disseminate company procedures, policies, and regulations, and guide and process requests for insurance claims and expense reimbursements from employees.

IT Helpdesk

The system can automatically receive technical support requests and forward them to the relevant personnel, answer frequently asked questions, manage tickets effectively, and act as an internal virtual assistant to handle common work-related queries, search information about personnel and departments, and broadcast internal news and events.

Automated Time-Keeping and Integration

By utilizing facial biometric technology, the AI application offers automated time-keeping solutions integrated with access control systems. This ensures accurate time tracking and enhances the overall efficiency of workforce management.

AI Application for Employee Experience

FPT.AI helps build an AI-first organization to foster an employee-centric culture through innovative technologies. By deploying AI solutions, companies can enhance employee experiences, reduce workloads for HR and administration, and automate repetitive tasks in human resource management, thus boosting overall productivity.


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Enhance Customer Interactions with FPT.AI Solutions

Optimize Daily Tasks with FPT ID Account

By opening an FPT ID account, you can effectively streamline and improve your daily tasks. This breakthrough allows you to access a range of FPT.AI services for optimizing customer interactions and enhancing operational efficiency.

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Empower Sales Growth with FPT.AI Solutions

Crafting an excellent buying experience

FPT.AI offers cutting-edge solutions to enhance the buying experience for customers. By leveraging AI technology, businesses can personalize interactions, provide instant support, and create a seamless journey for buyers. This approach not only increases customer satisfaction but also boosts sales and revenue.

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Empowering Your Work Efficiency with FPT.AI OCR Software Solutions

Understanding OCR Software

OCR software, short for Optical Character Recognition software, is a cutting-edge tool designed to convert handwritten or typed text from images into editable text directly on your computer. This technology utilizes Optical Character Recognition (OCR) to accomplish this task efficiently. Additionally, OCR software offers diverse tools to facilitate the seamless conversion of text formats, ensuring effective document storage and security.

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Enhancing Customer Experience with FPT.AI Solutions

Deliver Exceptional Experiences

FPT.AI offers a comprehensive AI solution for customer experience analytics, allowing businesses to conduct in-depth analysis of customer interactions across various channels such as call centers, websites, mobile apps, email, and social media. The platform utilizes advanced analytics to understand customer behavior, including sentiment analysis (positive, neutral, negative), purchase intention, and early detection of potential media crises. Furthermore, FPT.AI provides customizable reporting and dashboard systems that can be tailored to align with specific business processes.

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Revolutionize Customer Experience with FPT AI Agents

Enhanced Customer Experience through Conversational AI

FPT AI Agents provide a state-of-the-art platform that enables the creation and operation of multi-lingual AI Agents. These agents are powered by Generative AI and business knowledge to deliver exceptional customer experiences. With flexible interaction capabilities, AI Agents understand complex contexts and communicate in natural language, ensuring a 5-star conversational experience for customers.

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