Unified Solution for Modern Business Functions
Freshservice offers a comprehensive approach to modernizing the employee experience across various departments such as IT, HR, finance, facilities, and more. By providing a unified solution, Freshservice enables businesses to streamline their operations and enhance efficiency. This platform is trusted by over 68,000 businesses worldwide, showcasing its reliability and effectiveness.
Automate Employee Services Beyond IT
One of the key features of Freshservice is its ability to automate employee services beyond IT. By bringing the efficiency of IT Service Management (ITSM) to all business functions, Freshservice helps in automating workflows, thereby freeing up teams to focus on strategic priorities. The data segmentation feature ensures the protection of employee and business privacy, making it a secure and reliable solution for organizations.
Enhanced Employee Experience with Self-Service Portal
Freshservice aims to modernize the employee experience by offering a self-service portal that caters to all business functions. With AI-powered agents, employees can access 24/7 support on any channel, from anywhere. This self-service portal not only improves efficiency but also enhances user satisfaction by providing quick and personalized support.
ESM Solutions for All Business Teams
Whether it's HR, finance, or facilities, Freshservice provides a holistic solution for all business teams. For HR departments, Freshservice simplifies employee onboarding and automates case management processes. In finance, routine requests and approvals can be automated to free up valuable time for the team. Facilities management is also modernized with Freshservice, offering a seamless way to manage workplace requests.
Digital Transformation Success Stories with Freshservice
Freshservice has enabled numerous organizations to achieve digital transformation and ESM success. Through case studies like Randstad automating employee workflows, RingCentral transitioning employees to work from anywhere, Cheetah Digital transforming ESM with high employee satisfaction, and Moneycorp achieving significant self-service rates, Freshservice has proven its capability in driving operational excellence and enhancing employee productivity.
Experience the Excellence of Freshworks for Your Business Needs
Discover the power of a unified, AI-powered solution for all your business requirements with Freshservice. Whether you are looking to streamline IT operations, automate HR processes, or modernize workplace management, Freshservice offers a versatile platform that can cater to your organization's diverse needs. Start your free trial or request a demo today to experience the transformative impact of Freshservice on your business operations.