Auto Club Enterprises Success Story
Auto Club Enterprises (ACE) faced the challenge of consolidating multiple insurance platforms acquired through affiliations and acquisitions onto a unified system. Guidewire's solution, InsuranceSuite on Guidewire Cloud, provided ACE with a modern, cloud-based system to standardize its claims, policy, and billing processes for its extensive member base. The new system allowed ACE to streamline operations, serving 18 million members across 22 states more efficiently.
Solution and Benefits
The implementation of InsuranceSuite on Guidewire Cloud enabled ACE to consolidate its various systems onto one platform, simplifying operations and enhancing user experience. With a modern cloud setup, ACE gained the agility to respond quickly to market changes, modify underwriting rules, and implement new products efficiently. The positive feedback from the user community emphasized the success of the transition to Guidewire's cloud solution.
Customer Testimonial
Garrett Anderson, VP of Information Systems at Auto Club Enterprises, highlighted the benefits of Guidewire Cloud in enabling the company to adapt to market needs swiftly. The cloud infrastructure empowered ACE to operate more nimbly, managing rate changes, product additions, and underwriting modifications seamlessly. Anderson emphasized the importance of Guidewire's solution in supporting ACE's operational agility and responsiveness to market dynamics.
Driving Operational Efficiency
By leveraging Guidewire's cloud-based solutions, insurers like Auto Club Enterprises can enhance operational efficiency, streamline processes, and improve customer service. The centralized platform provided by Guidewire facilitates seamless integration of different insurance functions, enabling insurers to deliver consistent services across diverse markets. With Guidewire's support, insurers can drive growth, innovation, and operational excellence in an increasingly competitive industry.