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Elevate Your Hair Care Experience with CHI: Warranty and Returns Guide

Satisfaction Guaranteed Returns

CHI understands the importance of customer satisfaction. If you find yourself not fully satisfied with your online purchase, you have a generous fifteen (15) days from the date of purchase to return your product for a refund. Contact the FSI Customer Service Department, located at 880 E. Richey Road, Houston, TX 77073, by phone at 800-237-9175 or via email at customerservice@farouk.com to initiate the return process seamlessly.

Warranty Terms Explained

When purchasing CHI products, certain items come with a written Limited Warranty. This Limited Warranty, either printed on or delivered with the product, is a crucial aspect of your purchase. For products covered by a Limited Warranty, the terms of the warranty govern your return rights. However, for products without a Limited Warranty, FSI reserves the right to decide on whether to accept or deny your return request based on its discretion.

1 Year and 2 Year Warranty Options

CHI offers different warranty options for its Tools line. Customers can choose between a 1-year warranty or a 2-year warranty for their CHI Tools products. These warranties provide peace of mind and assurance of quality, ensuring that customers can rely on the durability and performance of their styling tools. To learn more about the specific terms and conditions of each warranty option, customers can view the detailed information provided on the website.

Exceptional Customer Support

At CHI, customer satisfaction is a top priority. By offering clear and concise terms for returns and warranties, CHI demonstrates a commitment to ensuring that customers are supported throughout their hair care journey. The dedicated Customer Service Department at Farouk Systems, Inc. is ready to assist with any queries, ensuring that every customer experience with CHI exceeds expectations.

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Revitalize Your Hair with CHI Care Solutions - hair-style.ai

Hydratecare: Nourishing and Hydrating Hair Treatment

CHI's Hydratecare is a premium hair treatment designed to nourish, hydrate, and repair your hair, resulting in strong and healthy locks. This innovative formula penetrates deep into the hair shaft, providing essential moisture and nutrients to revitalize your strands. Say goodbye to dry, brittle hair and hello to a luscious, hydrated mane with Hydratecare.

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Revitalize Your Hair Color with CHI Rose Hip Oil Color Nurture System

Why Choose CHI Rose Hip Oil Color Nurture System?

The CHI Rose Hip Oil Color Nurture System is a scientifically formulated color maintenance system designed to naturally moisturize the hair, keep the cuticle closed, and lock in hair color. This system is enriched with Rose Hip Oil, known for its high antioxidant content and Vitamin C, which helps boost color vibrancy and shine for long-lasting, salon-fresh color maintenance.

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CHI Hair Styling Tools FAQs and Support Solutions

Making Purchases Using Zip

To make a purchase using Zip, you can select Zip as your payment option at checkout. Follow the prompts to set up your Zip account if you haven't already. You can then complete your purchase using Zip's flexible payment options.

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