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HCL BigFix AEX

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Empower Your Success with HCL BigFix AEX Client Advocacy Support

Client Advocacy Program Overview

The HCL BigFix AEX Client Advocacy Program emphasizes a customer-centric approach, aiming to establish strong relationships with clients and deliver exceptional value through direct engagement with product experts. This program ensures proactive communication on product updates, a deep understanding of clients' businesses and challenges, frequent touchpoints on product roadmaps, and continuous support for both product usage and business requirements.

Achieve Business Goals

Beyond just maintaining system functionality, the HCL BigFix AEX Client Advocacy Program focuses on helping clients achieve their business objectives. By offering personalized guidance and technical support, the program aims to empower clients to succeed in their endeavors. The primary goal is to develop lasting relationships and secure the long-term success of clients using HCL software solutions.

Customer Testimonials

Clients and partners have praised the HCL BigFix AEX Client Advocacy Program for its exceptional value and collaborative approach. Testimonials highlight the program's dedication to understanding client needs, maintaining regular communication, and driving roadmap priorities. Clients appreciate the networking opportunities and the program's contribution to their success.

Program Participation Details

Current HCL BigFix AEX customers with active software subscriptions or approved HCL Business Partners can join the free Client Advocacy Program. Upon request, the Client Advocacy Manager evaluates the client's needs and business strategies to assign a dedicated client advocate. This advocate serves as the direct technical point of contact for personalized support.

Product Coverage and Benefits

The HCL BigFix AEX Client Advocacy Program covers various innovative products geared towards enhancing customer success. Clients can access consultations for installations and upgrades, stay informed about product updates, influence product directions, receive solutions to queries, and connect with product experts. The program is designed to elevate businesses to the next level by aligning with client needs and strategies.


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Revolutionize Employee Experience with HCL BigFix AEX

About HCL BigFix AEX

HCL BigFix AEX is a cutting-edge conversational AI platform designed to automate various tasks across industries and business functions. Leveraging generative AI, Natural Language Processing (NLP), and Machine Learning (ML), this platform enhances employee engagement and productivity by delivering AI-powered employee experiences. Integrated with workspace management solutions, HCL BigFix AEX offers a seamless and efficient user interaction experience.

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Enhancing Healthcare Compliance with HCL BigFix AEX

Healthcare Compliance

Healthcare organizations face a multitude of IT-related compliance standards and regulations to protect patient data. Compliance is crucial for healthcare providers, payors, clearinghouses, and business associates. Compliance with HIPAA is mandatory for anyone handling electronic patient health information (ePHI).

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Enhancing ServiceNow Capabilities with HCL BigFix AEX

ServiceNow Service Graph Connector for HCL BigFix

The ServiceNow Service Graph Connector for HCL BigFix enables organizations to automatically enrich ServiceNow CMDB with near real-time endpoint data from HCL BigFix. This integration supports incident management, problem management, and change management in IT Service Management. By leveraging endpoint information, organizations can enhance Security Vulnerability, Asset & Software Management, and Service Operations within ServiceNow. The connector helps discover, track, and understand assets using HCL BigFix's extensive data, ensuring accurate configuration data for service impact analysis, asset telemetry, compliance, and configuration management.

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Enhance Your Endpoint Management with HCL BigFix AEX

Introduction to HCL BigFix AEX

HCL BigFix AEX is a robust solution designed to enhance endpoint management for organizations of all sizes. By integrating advanced automation, security, and compliance features, HCL BigFix AEX streamlines and simplifies the management of endpoints across diverse environments.

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Revolutionize Employee Experience with HCL BigFix AEX

About HCL BigFix AEX

HCL BigFix AEX is a cutting-edge generative conversational AI platform designed to automate various use cases across industries. By leveraging generative AI, NLP, and ML, it delivers AI-powered employee experiences that enhance engagement and productivity. Integrated with workspace management solutions, HCL BigFix AEX emulates human interactions, learns from interactions, and optimizes the employee experience.

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