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Unlocking Success: A Tactical Guide to Managing Up

LEAVE YOUR ASSUMPTIONS AT THE DOOR

To effectively manage up, it's crucial to understand your boss's job without assuming you already know it. Building context is challenging due to the limited view of your manager's responsibilities. Aligning on key questions and acknowledging the managerial hierarchy's complexities are essential steps in bridging the gap.

HONE YOUR DELIVERY FOR COMMUNICATION THAT COMES THROUGH LOUD-AND-CLEAR

Effective communication is key to managing up successfully. By identifying your 'work love language,' observing your manager's listening style, and communicating proactively and adaptably, you can ensure your messages resonate. Using OKRs and differentiating between communication and vocalization further enhance clarity.

BOOST YOUR CHANCES OF HEARING ‘YES’ TO YOUR ASK

Securing buy-in from your manager requires strategic approaches like breadcrumb trails, shared problem understanding, and transparent requests. Investing in ample preparation, maintaining open communication, and aligning your requests with your manager's priorities increase the likelihood of favorable responses to your proposals.

GET COMFORTABLE WITH FEEDBACK (ON BOTH SIDES OF THE TABLE)

Feedback plays a vital role in managing up effectively. Emphasizing positive feedback, fostering honest dialogues, and setting mutual expectations for constructive criticism help build a culture of feedback. Training your manager on your preferences and feedback styles further enriches this reciprocal exchange.

SET THE TONE IN YOUR 1:1S

Utilizing structured documents, framing discussions with essential questions, and providing overarching insights before diving into specifics elevate the quality of your 1:1 meetings. Evaluating alignment, envisioning future scenarios, and presenting your complete perspective foster productive interactions with your manager.

SHARE YOUR IMPACT THE RIGHT WAY

Effective self-promotion involves creating accessible resources, like State of the Union reports, to communicate your contributions clearly. Embracing a self-service mindset, alongside highlighting tangible outcomes, enables you to showcase your value capably. Strategically sharing achievements contributes to building a comprehensive understanding of your impact.

BUILD LASTING RAPPORT AND TRUST

Establishing a solid foundation with your manager requires focusing on fundamental elements and cultivating empathy. Delving into the nuances of empathy-building and distinguishing between mentorship and sponsorship enhance your rapport. By prioritizing trust-building tactics, you can strengthen your professional relationships and align your goals effectively.


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Engineering Success: How Superhuman Developed an Engine for Product-Market Fit

The Quest for Product-Market Fit

Product-market fit is a crucial element for startup success, driving the decisions and strategies of founders. Superhuman's journey to achieve this fit involved a deep understanding of the concept and the need for actionable approaches to measure and optimize it.

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Empowering Growth: Insights from Product Scaling to Market Expansion with HeardThat

Lessons in Product Scaling and Storytelling

Learn from Figma's CPO, Yuhki Yamashita, as he shares his playbook for navigating the challenging phase of scaling a product post product-market fit. Discover strategies for sustainable growth and effective storytelling to engage your audience.

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Navigating the Path to Product/Market Fit: Insights from ClassPass Founder

Shorthands help get you known, not grown

ClassPass, initially known as Classtivity, began as a search platform for fitness classes, inspired by successful models like OpenTable and Zocdoc. Despite early investor interest, the lack of user engagement led to a critical reevaluation. Founder Payal Kadakia realized the importance of aligning solutions with customer needs, not just market trends. This pivotal shift marked the first step towards achieving product/market fit.

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Navigating Rapid Scaling: Insights from 'Give Away Your Legos' Approach

In the Eye of the Storm

Molly Graham, known for her work culture contributions at Facebook, sheds light on the challenges of scaling startups. She emphasizes the importance of understanding the emotional roller coaster experienced when scaling a company, using the 'Give Away Your Legos' analogy to highlight the necessity of delegating responsibilities for growth.

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Unlocking Product Success: Productboard's Path to Product-Market Fit

Understanding the Problem

Productboard addresses the common issue faced by product teams where customer feedback gets lost in inefficient management tools like spreadsheets and project management software. Palan recognized the need for a tool that focused on customer pain points and prioritization rather than just task management. This led to the inception of Productboard, aiming to revolutionize product management practices.

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