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Products-HP Tuners VCM Suite

Shipping and Return Policies for HP Tuners VCM Suite

Domestic and International Shipping

HP Tuners processes all orders between Monday and Friday from 8 AM to 3 PM CST, with a processing time of 1-2 business days for shipping. Orders placed after 2 PM CST are processed the next business day. The company ships domestically and internationally using UPS, offering Ground, 2nd Day Air, and Next Day Air shipping options. Please note that international orders may incur import duties and taxes that are the responsibility of the customer. HP Tuners does not ship to Russia and Ukraine.

Shipping Rates and Confirmation

Shipping charges are calculated by UPS and displayed at checkout. Once an order is placed, customers receive an order confirmation email. When the status changes to 'Completed,' a second email with the UPS tracking number is sent. Customers can also view their tracking number on the 'Orders' page when logged into their HP Tuners account.

Return Policy and Hardware Returns

Digital sales are final, and customers are advised to verify products before purchase. Hardware can be returned within 30 days of purchase, with refunds after 30 days provided as a coupon code. Opened boxes cannot be returned, but if a product doesn't meet expectations, customers can contact HP Tuners for assistance. Upgraded vehicle control modules are non-returnable.

Control Module Service and Shipping Information

Customers are responsible for shipping charges for ECM/PCM/TCM services to and from HP Tuners. The shipping charge from HP Tuners to the customer only covers the return trip. Customers receive an email with a shipping form that must be included with their control module. The shipping address is provided on the service page, and customers can contact support@hptuners.com for any shipping questions.

Shipping FAQ

HP Tuners' shipping hours are Monday to Friday from 8 am to 3 pm CST, and orders take 1-2 business days to process. Customers can upgrade shipping by contacting sales@hptuners.com. Specific shipping addresses are provided on product pages. HP Tuners updates customers via email, and tracking numbers are provided once orders are completed.

Unlocking Performance: A Comprehensive Guide to HP Tuners VCM Suite

Optimizing Performance with VCM Scanner

When it comes to optimizing your vehicle's performance, diagnostics play a crucial role. With VCM Scanner from HP Tuners VCM Suite, you can dive deep into your vehicle's performance data with customizable charts, graphs, gauges, and tables. Whether you're dealing with exhaust leaks, misfires, or other issues, VCM Scanner empowers you to scan, log, and chart all your data effectively. With the ability to scan for Diagnostic Trouble Codes (DTCs) and control functions like open and closed loop, fans, gear select, timing, and air-fuel ratio, VCM Scanner provides you with the tools you need to diagnose issues and enhance performance.

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Enhancing Vehicle Performance with HP Tuners VCM Suite

Unlocking Advanced Tuning with Tuner Tools

HP Tuners VCM Suite offers a powerful array of services through its Tuner Tools, providing automotive and tuning professionals with exclusive solutions to enhance vehicle performance. The Neural Network Training and Tune Translation services stand out as industry-exclusive features that supplement the already robust VCM Suite and OBDII interfaces.

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Optimizing Performance with HP Tuners VCM Suite

Unlock Your Vehicle's Potential

The HP Tuners VCM Suite offers a comprehensive solution for optimizing the performance of your vehicle. Whether you're looking to increase power, improve fuel efficiency, or enhance overall drivability, this suite of tools provides everything you need to take your vehicle to the next level. With features such as VCM Editor, VCM Scanner, Tuner Tools, Neural Network Trainer, Tune Translation, RaceRender, and TrackAddict, you have the necessary tools at your disposal to make precise adjustments and achieve peak performance.

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Enhancing Vehicle Performance with HP Tuners VCM Suite

Unlocking Peak Performance

HP Tuners VCM Suite is a revolutionary software and hardware solution designed to unleash the full potential of your vehicle's engine. Whether you're a seasoned tuner or a novice enthusiast looking to optimize your car's performance, the VCM Suite offers a comprehensive set of tools and features to enhance your driving experience. By utilizing VCM Editor, VCM Scanner, and Tuner Tools, you can customize and fine-tune the engine parameters to achieve optimal performance levels.

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Revolutionize Your Racing Experience with HP Tuners VCM Suite RaceRender

Transform Your Smartphone into a Motorsports Telemetry Powerhouse

For automotive enthusiasts looking to take their racing experience to the next level, HP Tuners VCM Suite offers the incredible TrackAddict app that transforms your smartphone into a powerful motorsports telemetry and video system. Whether you're passionate about road course racing, autocross, rally, drift, 4x4 trail, or drag racing, this app is designed to cater to all types of motorsports enthusiasts.

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