Introduction to IFS Customers’ Choice Vendor for FSM
IFS has been recognized as the only Customers’ Choice vendor for the 2024 Field Service Management category on Gartner® Peer Insights™. This recognition is a testament to IFS's commitment to providing exceptional solutions and services to its customers. Gartner Peer Insights is a platform designed for enterprise software and services decision-makers to share peer reviews and ratings. The reviews on Gartner Peer Insights are organized by products in live markets aligned with Gartner research. IFS received an impressive rating of 4.6 out of 5 based on 53 reviews as of April 30, 2024.
Customer Feedback and Distinction
The recognition as a Customers’ Choice vendor for FSM is highly valued at IFS as it stems from the customers themselves. Some comments from customers include praises such as 'Exceptional product from an exceptional company' from a Business Systems Analyst in the Transportation industry, 'IFS is a very excellent solution. With IFS, we are able to continuously improve our workflow to provide better services' from a System Engineer in Telecommunications, and 'Fantastic bit of software, helps us to be able to complete the day-to-day jobs and getting feedback from field engineers is convenient' from a Lead IFS Analyst in Manufacturing. The feedback from customers is instrumental in helping IFS create products that meet the needs of its customers better.
Looking Ahead
IFS expresses gratitude to all customers who submitted reviews, emphasizing that their feedback is crucial in driving product improvements. The company looks forward to continue earning the trust and confidence reflected in this Customers’ Choice distinction. Gartner, Inc.'s Voice of the Customer for Field Service Management is a meaningful acknowledgment of IFS's commitment to customer satisfaction. The Gartner Peer Insights Customers’ Choice Badge is a trademark of Gartner, Inc., highlighting the authenticity and value of customer feedback in shaping the industry.