Complete Visibility and Control
IFS Applications offers IT Service Management (ITSM) software solutions that provide complete visibility and control over your IT service landscape. With straightforward licensing and a low code platform, IFS assyst is designed to be simple to buy, use, maintain, and expand. By automating a wide range of IT and business workflows, employees can efficiently deliver moments of service, enhancing overall productivity.
Enhanced Productivity
The ITSM solution by IFS enables organizations to improve employee productivity and experience by reducing downtime. It offers end users access to a self-service portal from any device, allowing them to easily request services whenever needed. This helps IT teams improve analyst and admin utilization, allowing them to focus on critical tasks.
Service Quality and Consistency
With IFS ITSM solutions, organizations can provide engaging self-service options for quick request fulfillment. As processes mature, automation of ITIL processes for incident, request, problem, change, and more becomes possible, driving service consistency and freeing up resources for innovation and business growth.
Operational Effectiveness
Organizations can increase operational effectiveness and leverage IT investments with IFS ITSM solutions. By applying proven IT tools to improve processes and experiences, they can automate and support service delivery initiatives of other business teams, optimizing the value of IT investments.
Affordable Solutions for Ambitious Goals
IFS provides affordable IT Service Management solutions that can grow with the ambition of organizations. Modern ITSM tools and practices help build the speed and agility needed for organizations to transform into digital-ready 'future enterprises,' capable of innovating and disrupting industries.
ITSM Solutions for Various Industries
IFS ITSM software caters to industries such as Energy, Utilities & Resources, Manufacturing, Managed Service Providers, Retail, and more. These solutions accelerate service delivery, streamline operations, support innovation, and drive growth in revenue, enabling businesses to stay agile and competitive.