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Unlocking Success with IFS Applications Customer Success Program

Introduction to IFS Success Framework

IFS Applications offers a comprehensive engagement framework known as IFS Success, aimed at delivering value and support throughout your experience lifecycle. From initial adoption to ongoing software support, this framework ensures that strategic priorities are translated into tangible outcomes.

Building a Strong Business Case

One of the key components of the IFS Success program is the Business Value Assurance service. Through a Business Value Assessment, clients can quantify the value they can achieve with IFS solutions. This service helps in defining the scope of implementation projects and visualizing the overall benefits.

Customer Success Planning for Long-Term Value

Customers can kickstart their journey with IFS by creating a Customer Success Plan that outlines the desired outcomes. This proactive approach ensures that clients stay on track and achieve their goals with the support of the IFS team.

Managing Total Cost of Ownership

The IFS Success program enables clients to stay up-to-date with regular releases and service updates. Through the IFS Lifecycle Experience Portal, customers can manage their ownership with ease, monitor development cycles, and deploy solutions efficiently, ultimately controlling their total cost of ownership.

Access to Trusted Resources and Knowledge

Continued success with IFS relies on access to reliable expertise, tools, and support. The program provides self-service resources for technical support, training, product updates, and more, empowering clients to maximize their investment and drive business growth.

Industry-Leading Solutions with IFS Cloud

IFS Cloud offers cutting-edge software solutions in service management, enterprise resource planning, and enterprise asset management. With a focus on industry-specific needs, IFS Cloud empowers organizations to streamline operations, enhance productivity, and drive innovation.

Real-Time AI-Optimized Workforce Planning with IFS Applications

Optimizing Field Service Scheduling

Managing field service scheduling for a mobile workforce of individuals, teams, and contractors can be incredibly complex. To ensure customer satisfaction with first-time-fixes, it's crucial to have the best technicians with the right skills and parts at the service location to meet SLA demands. IFS Applications offer real-time AI-optimized workforce planning software that helps in boosting first-time-fix rates and overall customer satisfaction.

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Enhancing Upstream Oil and Gas Production Efficiency with IFS Applications

Streamlining Upstream Operations

IFS Applications offer industry-leading production software tailored for the oil and gas sector, specifically designed to optimize upstream oil and gas production by integrating data capture, validation, real-time visualization, event monitoring, allocations, and handovers seamlessly. This end-to-end solution empowers companies to operate more efficiently and make data-backed decisions for better business results.

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Unlocking Potential with AI in Aerospace and Defense | IFS Applications

Enhancing Maintenance and Supply Chain Operations

In the Aerospace and Defense sector, the integration of Artificial Intelligence (AI) through IFS.ai presents a groundbreaking opportunity to elevate security, safety, efficiency, and precision in operations. By harnessing AI, organizations can empower human decision-making by leveraging advanced tools and insights to optimize maintenance schedules and streamline supply chain processes. Through AI-powered predictive maintenance and supply chain optimization, businesses can ensure optimal asset availability while minimizing material delays, ensuring the right components are readily accessible when and where needed. Additionally, the capability for failure prediction enables the prevention of unscheduled maintenance, while quick identification of failures, troubleshooting solutions, and repair recommendations enhance overall technician efficiency. IFS.ai emerges as a pivotal solution that addresses some of the predominant challenges faced by the Aerospace and Defense industry, revolutionizing operational strategies and outcomes.

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Boosting Operational Efficiency in Aerospace and Defense with IFS Applications

Empowering Aerospace & Defense Industry

IFS Applications offers a comprehensive solution tailored for the aerospace and defense industry, empowering organizations to ensure through-life availability of critical assets. Whether for commercial aviation, defense integrators, A&D manufacturers, defense contractors, or defense forces, IFS Applications is independently recognized as a leading global supplier of enterprise software with extensive knowledge of the industry.

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Driving Enterprise Project Success with IFS Applications Project Management Software Solutions

Operational Efficiency and Total Project Visibility

Projects in IFS Cloud are equipped with a comprehensive set of tools tailored for specific industries, ensuring a smooth and predictable delivery throughout the entire project lifecycle. This level of operational efficiency enhances visibility and propels organizations towards on-time and on-budget delivery.

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