Infor LN Customer Center and Multi-Tenant Cloud Customer Bill of Rights
Infor LN, a powerful enterprise resource planning (ERP) solution, places its customers at the center of its operations. The Multi-tenant Cloud Customer Bill of Rights is a cornerstone of Infor's commitment to building and sustaining long-term relationships with its clients. This Bill of Rights reflects Infor's vision for delivering cutting-edge cloud solutions and fostering partnerships based on trust and mutual success. It underscores Infor's dedication to flexibility, transparency, reliability, and ensuring customer satisfaction and peace of mind.
Infor Concierge: Personalized Support Portal for Infor LN Users
One of the key tools available to Infor LN customers is Infor Concierge, an innovative and mobile-friendly support portal. Infor Concierge acts as a centralized hub where users can access personalized information specific to their Infor services and solutions. This user-friendly gateway offers a range of features, including instant access to open support incidents status, a comprehensive knowledge base search, seamless integration with the Infor Education portal, detailed product roadmap insights, opportunities to provide feedback on product enhancements, direct access to Infor Services project information, self-help guides for easy system navigation, and up-to-date Knowledge Base Articles on Brexit implications related to Infor solutions.
Infor Educational Services and Transformation: Enhancing User Expertise
Infor LN places a strong emphasis on education and skill development through its innovative educational services. The platform offers users an enterprise learning environment that facilitates training in various formats designed for modern consumption. These educational resources are user-friendly and deliver a consumer-grade experience, ensuring that users can enhance their expertise in using Infor LN effectively. Additionally, Infor Services provides end-to-end accountability, expertise, strategies, and experience to help turn client visions into reality, enabling seamless transformations and operational improvements.
Infor Cloud Security: Ensuring Data Confidentiality and Integrity
Infor LN emphasizes data security and confidentiality with its robust cloud security measures. The platform embeds security requirements into its software design and continuously evaluates, tests, and updates these measures to mitigate potential threats and vulnerabilities. Infor's Cloud Security page offers comprehensive insights into the tools, processes, and policies in place to safeguard the confidentiality, integrity, and availability of Infor's products, services, and customer data.
Get Connected with Infor LN: Enhancing Industry Dialogue and Support
Infor LN provides various channels for customers to connect and engage with the platform. From informative blogs to user groups and support discussion forums, users can stay updated on the latest industry news, trends, and software developments within the Infor ecosystem. Additionally, users can leverage resources like the Find a Partner tool, Developer Portal, and Support preferences to enhance their experience and access dedicated Infor support whenever needed.