Enhancing Government Services with Cloud Solutions
Infor LN's public sector solutions offer state, city, or county citizens high-quality services accessible from any device. These applications boost government transparency, accountability, and productivity through online self-services and targeted content, enhancing citizen engagement.
Comprehensive Licensing, Permitting, and Billing Solutions
Infor LN streamlines licensing by managing user-defined licenses for businesses and individuals, simplifying processes like issuing, renewing, and fee collection. The system handles permitting efficiently by facilitating all regulatory aspects such as applications, reviews, inspections, and fees. Moreover, Infor LN's billing capabilities streamline payment processes, automate notices and invoices, manage rates, delinquencies, and licenses electronically for enhanced customer service.
Citizen-Focused Services and Mobility
With Infor LN, governments can leverage contactless citizen portals for requests, complaints, bill payments, and applications, enhancing citizen experience. The platform also features a mobile-ready interface with device-agnostic applications for seamless connected experiences, ensuring convenience and efficiency in service delivery.
Asset Management and Work Optimization
Infor LN's asset management module caters to government agencies by offering specific tools for utilities, public works, transportation, and storm districts. This system integrates with other IPS modules to provide comprehensive asset tracking, work optimization, preventive maintenance scheduling, and advanced analytics, enabling efficient resource management and risk analysis.
Customer Service Excellence
For public agencies, Infor LN provides customer service capabilities to address citizen requests promptly and effectively. Features like call center options, civics citizen portals, work order management links, GIS mapping, and auto-assignment ensure streamlined operations, fostering strong connections between citizens and government.