Infor WMS Customer-Centric Approach
Infor WMS places utmost importance on customer satisfaction through its Multi-tenant Cloud Customer Bill of Rights. This bill emphasizes Infor's commitment to trust, transparency, reliability, and flexibility, ensuring a long-lasting partnership with its customers. By focusing on shared success, Infor aims to provide modern cloud solutions that bring peace of mind to its clientele.
Infor Concierge: Tailored Support Portal
Infor Concierge is a personalized support portal designed to cater to the specific needs of its customers. Through this platform, users can access a wide range of services and solutions related to Infor. From monitoring open support incidents to providing access to product roadmaps and enhancement voting, Infor Concierge serves as a one-stop hub for all Infor-related queries and information.
Knowledge Base and Support Communication
Infor is dedicated to keeping its customers informed, especially in times of change such as Brexit. The company regularly updates its support portal with product-specific knowledge base articles to address any emerging issues. Additionally, users can engage in discussions, access user groups, find partners, and participate in support forums through Infor's various communication channels.
Education and Transformation Services
Infor Education offers a cutting-edge learning environment where users can access training materials in modern formats. Whether it's certification, training, or professional services, Infor provides a comprehensive educational platform for individuals and organizations looking to enhance their skills and capabilities. Furthermore, Infor Services offer end-to-end solutions that transform concepts into actionable strategies, ensuring the realization of client visions.
Cloud Security and Accessibility
Infor prioritizes the security of its cloud operations and products. By implementing stringent security measures and constantly reviewing and updating protocols, Infor ensures the protection of customer data and confidentiality. The Infor Cloud Security page provides detailed information on the tools, processes, and policies in place to mitigate threats and safeguard the integrity of Infor's cloud services.
Connect with Infor Support
For customers seeking dedicated support, Infor offers expert assistance through its support services. Whether it's troubleshooting, guidance, or simply maintaining Infor products, users can rely on the expertise of Infor's support team. By providing international support numbers and login access to Infor Concierge, customers can easily connect with the necessary resources for seamless assistance.
Empowering Customers for Success
Infor WMS is committed to empowering its customers by delivering not only cutting-edge solutions but also unparalleled support. Through the holistic approach of Infor's services, customers can access a wealth of knowledge, expertise, and assistance to navigate their digital transformation journey successfully. By prioritizing customer-centric initiatives, Infor WMS ensures that its clientele achieves their desired outcomes efficiently and effectively.