Challenges Faced by Equipment Service Rental Organizations
Equipment OEMs, dealers, rental specialists, and service organizations encounter numerous challenges in meeting customer expectations and optimizing their operations. These challenges include shifting customer expectations where availability and reliability hinge on smart equipment and data analysis, profitability impacted by service and maintenance costs, limited spare parts inventory leading to lost business opportunities, supply chain complexity with visibility issues and volatile demand patterns, and maintaining equipment profitability throughout its lifecycle while embracing sustainability practices.
Solutions Offered by Infor WMS for Equipment Service Rental Industry
Infor CloudSuite Equipment is tailored to address the specific needs of leading equipment OEMs, dealers, and rental organizations. It provides solutions to increase sales flexibility, manage complex equipment quotes, and configurations, track assets in real-time, optimize spare parts pricing, enhance inventory visibility, and streamline supply chain management. Additionally, it helps in maximizing equipment availability and utilization, maintaining equipment lifecycle profitability, supporting used parts and components, and enabling predictive maintenance through AI and connected equipment.
Benefits of Implementing Infor WMS for Equipment Service Rental Organizations
Implementing Infor WMS not only improves operational efficiency but also leads to tangible benefits such as increased revenue through improved price guidance, enhancements in first-time-fix repairs by 7-13%, and improvements in on-time-in-full-delivery by 3-5%. By leveraging the features and capabilities of Infor CloudSuite Equipment, organizations in the equipment service rental industry can achieve higher profitability, better customer satisfaction, and operational excellence.
Productivity Boost with Infor WMS for Equipment Service Rental
With Infor WMS, organizations can efficiently manage their equipment rental, leasing, sales, and service processes, leading to optimized business operations and reduced risks. The ability to provide accurate spare parts guidance, manage complex quotations, and track assets in real-time ensures maximum profitability and agreement fulfillment. By focusing on achieving service excellence, implementing predictive maintenance strategies, and optimizing supply chain management, organizations can drive productivity and enhance their overall equipment lifecycle value.