Customer-centric Support for Digital Evolution
Intergraph SmartMarine 3D offers customer-centric and industry-specific support through its Asset Lifecycle Intelligence division, aiming to facilitate the seamless integration of solutions for the digital evolution of businesses. This support focuses on assisting customers in maximizing efficiency, improving processes, and staying ahead in their industry.
Global Support for Implementation and Upgrades
With a global presence, Intergraph SmartMarine 3D provides secure implementation assistance, ongoing product upgrades, and technical support services anywhere in the world. This ensures that customers receive continuous support and guidance, no matter their location or time zone, contributing to a smooth and successful implementation of the software.
Comprehensive Services Tailored to Customer Needs
The Asset Lifecycle Intelligence division of Intergraph SmartMarine 3D offers a range of services tailored to meet customer and industry-specific requirements. These services not only assist in the integration of Hexagon's solutions but also provide insights and strategies to drive digital transformation within organizations.
Superior Training and Knowledge Sharing
Hexagon's Asset Lifecycle Intelligence division is committed to providing superior training services that cater to the diverse needs of its customers. Through virtual and in-person technical user forums, users can come together to share their expertise, experiences, and best practices, fostering a collaborative learning environment and promoting knowledge sharing among peers.
Access to Essential Documentation and Resources
Customers of Intergraph SmartMarine 3D have access to up-to-date digital documentation and resources, streamlining the process of understanding and utilizing the software. They can easily refer to topic bookmarks and detailed guides, enabling them to make the most out of the functionalities offered by the solution.
Ensuring Compliance and Standardization
Hexagon's Asset Lifecycle Intelligence division provides access to technology compliance programs and standards, ensuring that customers adhere to industry regulations and best practices. By offering insights into compliance requirements and guidelines, the division helps organizations maintain operational efficiency and meet industry standards effectively.