High Reliability and Quality Standards
iSpring is committed to providing high reliability and quality standards to its users. The company utilizes top-tier Amazon servers to ensure their tools can handle heavy data loads with 100% uptime. Additionally, iSpring meticulously reviews each line of code before deployment, focusing on even the smallest details to guarantee a seamless user experience. They constantly release updates and bug fixes to enhance user satisfaction. Moreover, iSpring offers comprehensive product onboarding, expert guides, articles, and help documentation to ensure the success of their customers.
20+ Years of eLearning Expertise
With over two decades of eLearning experience, iSpring stands out as not just a software vendor but also a seasoned player in the eLearning industry. The company has a deep understanding of the challenges and requirements of businesses in this field. They launched the iSpring Academy to help clients expand their knowledge and achieve better training outcomes. The academy features custom courses created by experienced instructional designers, as well as a library of off-the-shelf courses in multiple languages.
A Global, Ever-Expanding Community
iSpring has fostered a global community of eLearning professionals who collaborate, share insights, and support each other's growth. The company hosts webinars with industry experts, participates in global events, and organizes the annual iSpring Days conference in multiple countries. iSpring has certified over 1000 instructional designers, HR professionals, and learning and development managers since 2021, empowering them with in-depth knowledge of iSpring solutions.
Passionate Team with a Strong Engineering Culture
The iSpring team comprises passionate individuals who are dedicated to learning and development. With 160 software developers and QA engineers, iSpring boasts a team that is committed to delivering exceptional results. The company's strong engineering culture has earned them global recognition, winning five awards for their responsive, multilingual tech support, available 24/7 across various time zones. iSpring resolves 83% of support cases within two hours, ensuring client satisfaction in 97% of cases.