Maximizing Operational Excellence with AWS Managed Services

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Maximizing Operational Excellence with AWS Managed Services

Overview of AWS Managed Services

AWS Managed Services (AMS) offers businesses the opportunity to embrace AWS at scale while operating more efficiently and securely. AMS utilizes standard AWS services and provides guidance on operational best practices with specialized automations, skills, and contextual experience. This service incorporates various proactive, preventative, and detective capabilities to elevate operational standards and reduce risks without hindering innovation.

Key Features and Benefits

AMS includes a wide range of features such as over 150 managed guardrails and security checks for enhanced security, incident management with 80% of incidents detected proactively, extensive automation capabilities, leading to up to 97% automation in execution, resulting in 10-15% annual operational and AWS cost savings on average. Additionally, AMS offers 24x7 global coverage with tier 1 response and remediation, ensuring businesses have expert technical assistance when needed.

Security and Incident Management

AMS focuses on security with managed guardrails, security checks, and incident management services. With AMS, businesses can benefit from 80% of incidents being proactively detected and notified, reducing response time and improving overall security posture. This proactive approach allows organizations to stay ahead of potential threats in the cloud environment.

Automation and Cost Savings

AMS leverages automation to streamline operational tasks and execute over 1.35M SSM docs per month, leading to up to 97% automation. By automating routine activities, businesses can achieve significant cost savings of 10-15% annually, while improving operational efficiency and freeing up resources for innovation and growth.

Expert AWS Support and Coverage

With 24x7 global coverage and tier 1 response and remediation, AMS offers businesses the peace of mind that expert AWS support is available whenever they need it most. This support ensures that any issues or incidents are promptly addressed, allowing organizations to operate smoothly and securely in the cloud environment.

Use Cases and Customer Success Stories

AMS caters to a wide range of use cases, including monitoring & observability, configuration & compliance, centralized operations management, and enterprise governance & controls. Customer success stories, such as WaFd migrating 80% of workloads to the cloud and the impact of AMS on companies like Now TV and FieldCore, showcase the practical benefits businesses have experienced by utilizing AMS.

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