Unparalleled Customer Experience
KLA YieldStar Services organization functions as an extension of your operations, providing over 3000 field service engineers and a global supply chain network with more than 250,000 parts and subsystems. This setup ensures an unparalleled customer experience, regardless of your focus within the electronics ecosystem. Whether you deal with manufacturing wafers, reticles, integrated circuits, packaging, or printed circuit boards, KLA Services acts as your reliable performance availability partner.
Comprehensive Solutions
With a deep understanding of OEM expertise and close relationships with customer fabs, KLA Services offers a holistic approach across the electronics ecosystem, covering everything from wafer inspection to packaging and beyond. The primary focus remains on optimizing overall operational performance by prioritizing tool health, longevity, timely upgrades, and seamless service engagements that minimize disruptions and downtime.
Trusted Partner for Availability and Performance
KLA Services stands out as a trusted partner for customers globally, dedicated to delivering an unrivaled experience that concentrates on maximizing tool performance and availability. The commitment to excellence and operational efficiency sets a high standard in the industry.
Flexible Contracts Tailored to Your Needs
Recognizing that each customer environment is unique, KLA Services offers flexible and customizable service agreements. By closely monitoring various fab metrics and collaborating with customers, the company strikes a balance between productivity, availability, performance, and cost. This tailored approach ensures that customers only pay for the services they genuinely require.
Preserving and Enhancing Investments
Technology advancements occur rapidly, but with KLA Services Enhancements, customers can access upgrades that extend the performance of their tools. By preserving and enhancing the investment in their equipment, customers can maximize their returns and keep pace with evolving technology.
Seamless Transition to Advancements
As businesses evolve and technology progresses, KLA is prepared to assist customers in transitioning to the next node. By analyzing current inspection and metrology setups, the company can help in optimizing toolsets for factors like footprint, capacity, performance, and cost, ensuring a smooth transition to newer capabilities.
Certified Tools and Training
KLA Pro Systems offers a range of certified and remanufactured tools to meet the needs of larger design rule processes. Additionally, the company provides world-class equipment and applications training, ensuring that customers can leverage the full potential of their tools.
Global Reach and Support
With customer service contact centers across the globe, KLA Services ensures that customers receive prompt assistance whenever needed. From the USA to Europe, from Japan to Singapore, dedicated support is just a call away. This global reach underscores the company's commitment to customer satisfaction and operational excellence.