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KNO Plus

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Empower Your Support Team with KNO Plus: A Comprehensive Solution for End-User Assistance

Empower Your Support Team

KNO Plus offers a cutting-edge solution to empower your support team with innovative features. By leveraging the power of AI assistants, you can resolve up to 80% of user queries before they escalate into support tickets. This proactive approach not only enhances customer satisfaction but also boosts operational efficiency.

Humane Learning

One of the core strengths of KNO Plus is its humane learning capabilities. The AI assistants improve with every interaction and feedback received. By dynamically adjusting knowledge segments and response rankings based on user feedback, the system continuously evolves to deliver more accurate and relevant information.

Humane Empathy

The empathy embedded in KNO Plus AI assistants ensures that user queries are handled with sensitivity and understanding. By offering smart completion tips and completing queries based on popular themes, the assistants provide a seamless and empathetic support experience to users in need.

Humane Integrity

Integrity is at the core of KNO Plus AI assistants. These assistants are designed to be honest when needed, guiding users appropriately within workflows when they don't have an immediate answer. By maintaining transparency and accuracy, the assistants build trust with users and enhance confidence in the support provided.

Knowledge Integrations and Customization

KNO Plus offers a wide range of integrations with popular channels like Slack, Teams, Zendesk, Intercom, and more. Additionally, users can choose from various language models and deploy the system on private clouds like Amazon Web Services and Microsoft Azure. With customizable knowledge ingestion and skillset deployment, users can tailor the AI assistants to fit their specific needs and workflows.

Optimized Performance and Affordability

With KNO Plus, users can benefit from optimized performance metrics including 5-second response times, 99% accuracy, and 95% recall rate. The platform ensures affordability by passing on the benefits of its innovative data representation and retrieval engine, which combines vector, graph, and keyword search methods. By jointly optimizing accuracy, latency, and affordability, KNO Plus offers a cost-effective solution for building and deploying AI assistants.

Contact for More Information

Ready to revolutionize your support team with KNO Plus? Get in touch with us to learn more about how you can build intelligent, secure, and accurate GenAI assistants for your customers, support, and sales teams. Explore the diverse product offerings and unleash the power of AI-driven end-user assistance to elevate your customer support experience.

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Enhancing Support Teams with KNO Plus Support Agent Assist

Empower Support Teams with AI Companions

KNO Plus Support Agent Assist offers powerful AI companions that transform historical conversations into valuable knowledge. These AI assistants provide instant resolutions to queries and offer ready-to-send responses, enabling support teams to deliver efficient and effective solutions from day one.

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Revolutionizing Insurance Operations with AI Automation

Understanding AI in Insurance Automation- A Strategic Imperative

Artificial Intelligence (AI) is reshaping insurance operations by automating tasks that traditionally required human intelligence. In the insurance sector, AI is used to streamline processes like underwriting, claims processing, and customer service. This shift towards AI heralds a new era of efficiency, accuracy, and speed in insurance operations, transcending manual workflows.

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