AI Offerings for Enhanced Interactions
Kore.AI's Agent Platform offers a range of AI solutions to enhance customer and employee interactions, including Generative AI Framework, XO GPT, Conversation Design Studio, Responsible AI Safeguards, Conversation Intelligence, and Search AI.
Dialog Agents: Personalized AI Experiences
With Kore.AI's Dialog Agents, users can create AI-powered agents that deliver personalized experiences. These agents can be set up quickly using an intuitive interface, allowing for efficient deployment within days or weeks instead of months.
Injecting Empathy with GenAI
The Generative AI Framework by Kore.AI enables users to infuse empathy and relevance into conversations. This helps in providing more human-like, empathetic, and contextually appropriate responses from Dialog Agents, improving overall user experience.
Tailored AI Models with XO GPT
With XO GPT, users can choose from tailored AI models specifically designed for customer experience conversational use cases. These models facilitate more natural conversations through paraphrasing, summarization, and better understanding of user intents.
Visual Conversation Flow Creation
Kore.AI's Conversation Design Studio allows business users to visually map conversation flows using a drag-and-drop interface. Over 400 pre-built templates and reusable components streamline the process of building Dialog Agents with no code.
Ensuring Responsible AI Usage
Responsible AI Safeguards by Kore.AI govern Dialog Agents to protect brands from privacy, safety, appropriateness, and compliance risks. These safeguards ensure that customer data is protected, AI responses are controlled, and model performance is monitored.
Unlocking Conversation Insights
Conversation Intelligence by Kore.AI extracts actionable insights from customer conversations using multi-model orchestration. By leveraging advanced AI technologies, businesses can gain deeper understanding and improve their customer interactions.
Enhanced Information Discovery with Search AI
Search AI by Kore.AI helps in scraping company data, documents, and content management systems to provide relevant and specific information to customers and employees through a conversational interface. This enables faster access to essential information.
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