Unwavering Customer Support
Kratos OpenSpace stands out for its unwavering commitment to customer success. The Technical Support team is comprised of seasoned engineers and support personnel dedicated to prioritizing customer needs. They possess the expertise to address a wide array of questions and concerns. Moreover, they maintain direct access to the project teams responsible for designing, integrating, testing, and delivering Kratos products. This ensures a seamless collaboration for quickly resolving issues and implementing enhancements to enhance customer experience.
Seamless Support Experience
Customers engaging with Kratos OpenSpace can anticipate a seamless support experience. The company's Technical Support teams not only provide quick resolutions to technical queries but also leverage their close ties with product developer teams. This facilitates prompt interventions for bug fixes or upgrades. By leveraging the expertise of various teams within Kratos, customers can expect a holistic approach to support that focuses on their unique requirements.
Customer-Centric Support Portal
Kratos OpenSpace offers a customer-centric support portal where clients can access the necessary resources to address software or hardware-related issues. The portal serves as a centralized platform for submitting support requests, ensuring swift responses and resolutions. For seamless access to this invaluable resource, customers can simply register on the portal via the 'Request Registration' link. This user-friendly system exemplifies Kratos OpenSpace's commitment to enhancing customer support experiences.