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Enhancing Call Center Agents Efficiency with Krisp AI Agent Copilot

AI Call Summary and Real-time Transcription

Krisp AI Agent Copilot offers real-time transcription of calls and generates AI call summaries post-call, enabling agents to concentrate on the customer interaction. This feature ensures that important customer details are highlighted during the call and agents can refer to the real-time transcript to enhance their comprehension.

Seamless Integration and Post-Call Follow-ups

The AI Copilot seamlessly integrates with all Customer Experience (CX) and voice platforms without the need for complex integration processes. It instantly generates AI summaries and facilitates agents in copying auto-generated post-call summaries into Customer Relationship Management (CRM) systems with a simple click, reducing manual data entry and enhancing efficiency.

Enhanced Agent Capabilities

This tool enables agents to perform various tasks effortlessly; from copying auto-extracted customer data from real-time transcripts to playing pre-recorded voice messages or greetings during calls. Additionally, the auto-integration with all Softphone platforms streamlines operations, making call handling more efficient and effective.

On-Device AI Transcription and Security Measures

Krisp's proprietary on-device AI technology ensures that call transcriptions occur without sending sensitive customer data to external servers, leading to a secure and private call environment. By eliminating background noise, converting accents, and transcribing calls with efficiency, Krisp ensures a smooth and productive call experience, independent of the device's processing capabilities.

Effortless Deployment and Security Measures

With Krisp, deployment is quick and straightforward across all devices, ensuring easy accessibility and management. The tool prioritizes stringent security protocols, including GDPR compliance, SOC-2 certification, encryption in-transit and at-rest, and user verification via email, OAuth, and Single Sign-On (SSO) methods. This robust security framework guarantees data privacy and confidentiality.

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Enhancing Professional Services with Krisp's AI Solutions

Improved Client Communication

Krisp's AI Noise Cancellation enables service professionals to have crystal-clear communication during client consultations. By eliminating background noises and distractions, professionals can build trust with clients through uninterrupted and high-quality interactions.

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Enhancing Accessibility with Krisp: A Commitment to Inclusivity

Our Accessibility Commitment

Krisp is dedicated to ensuring that our website is accessible and user-friendly for all individuals. If you encounter any barriers while accessing our content or believe there are areas that could be improved for better accessibility, please reach out to us at accessibility@krisp.ai. By prioritizing feedback from our users, we aim to enhance the overall accessibility of our platform for everyone, including those with disabilities.

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Revolutionize Online Meetings with Krisp's AI Meeting Note Taker

Streamlined Meeting Transcription

Krisp's AI Meeting Note Taker simplifies the process of transcribing and summarizing online meetings, ensuring that crucial information is captured accurately. With free unlimited transcriptions, users can effortlessly access detailed meeting notes without the hassle of manual note-taking.

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Revolutionizing Call Center Communication with Krisp AI Noise Cancellation

AI-powered Noise Cancellation

Krisp AI Noise Cancellation sets the standard in call center communication by effectively removing background noises and voices in real-time. This innovative technology acts as a 'smart' layer between agents' headsets and softphone platforms to ensure crystal-clear calls devoid of distractions.

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Enhancing Call Center Communication with Krisp AI Live Interpreter

Affordable Real-Time Voice Translation

Krisp AI Interpreter offers call centers and BPOs an affordable, instant, and reliable AI-powered solution for real-time voice translation. By leveraging AI technology, Krisp provides seamless communication support in over 20 languages without the need for complex integrations with customer experience and voice platforms.

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