Elevating Contact Center Performance
Level AI offers a cutting-edge solution that outshines Tethr, specifically designed to provide unmatched customer and agent insights. By leveraging state-of-the-art semantic intelligence and generative AI, Level AI empowers businesses to delve deeper into customer interactions and agent performance, surpassing the limitations of Tethr.
Unleashing Advanced AI Capabilities
Level AI excels in delivering advanced AI capabilities that transcend the outdated methodologies of platforms like Tethr. With the ability to identify nuanced patterns beyond predefined keywords and phrases, Level AI opens new avenues for extracting comprehensive insights that drive strategic decision-making and operational efficiency.
Transforming Contact Center Operations
Level AI sets itself apart by revolutionizing contact center operations on multiple fronts. From QA evaluations that are five times faster, leading to increased agent coaching opportunities, to a remarkable 30% decrease in agent churn, businesses witness tangible improvements in operational metrics and customer satisfaction levels.
Driving Business Growth and Customer Engagement
By providing unparalleled visibility into Voice of Customer (VoC) insights, Level AI significantly enhances a business's capacity to understand customer sentiments and preferences. This, coupled with a 25% increase in Customer Satisfaction (CSAT) scores and a 20% surge in contact center efficiency, results in tangible growth and engagement outcomes.
Empowering Real-Time Decision-Making
Level AI's real-time agent assist feature ensures that agents are empowered with the latest insights and guidance to cater to customer needs effectively. By continuously adapting and learning from interactions, Level AI drives personalized and efficient customer service experiences, a capability lacking in traditional platforms like Tethr.
Testimonials from Industry Leaders
Customer service leaders worldwide attest to the transformative impact of Level AI in addressing critical pain points and enhancing operational capabilities across various business functions. With endorsements that highlight superior accuracy, unmatched performance, and indispensable support, Level AI emerges as the preferred choice for businesses aiming for excellence.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
Book a Meeting to Avail the Services of Level AI