Data Security Excellence with LivePerson

LivePerson

Data Security Excellence with LivePerson

Robust Security Program

LivePerson has been a trusted name in data security for over 20 years. Their robust security program includes regular vulnerability testing to identify and address potential weaknesses. Operating systems are hardened, and infrastructure is tested internally and externally by independent third parties to ensure data safety.

Disaster Recovery and Business Continuity

LivePerson prioritizes disaster recovery and business continuity by aligning with industry best practices. All data centers are equipped with N+1 or greater UPS and cooling power to ensure continuous operation even in unforeseen circumstances.

Data Protection Measures

From data masking and encryption at rest to advanced technologies like Firewalls, ACLs, Load Balancers, and DDoS protection, LivePerson employs a multi-layered approach to safeguard customer data. These measures ensure that sensitive information remains secure at all times.

Compliance and Certifications

LivePerson is dedicated to meeting international security and privacy standards to maintain trust with its customers. With certifications like SSAE 18 SOC2+HIPAA, ISO 27001, PCI DSS 4.0, GDPR compliance, SOX adherence, HIPAA via Business Associate Agreement (BAA), and HITRUST certification, LivePerson demonstrates its commitment to data security and regulatory compliance.

Data Privacy Standards

In addition to security measures, LivePerson also focuses on data privacy standards. Their policies align with the EU General Data Protection Regulation (GDPR) to ensure that personal data is handled with care and in compliance with regulatory requirements.

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