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Empowering GDPR Compliance with LivePerson's Data Privacy Solutions

LivePerson GDPR Whitepaper

The LivePerson GDPR Whitepaper provides valuable insights into how LivePerson safeguards consumer data and supports customers in meeting GDPR requirements. By understanding LivePerson's data protection measures, businesses can enhance their compliance efforts and build trust with their customers.

LivePerson Security Overview

The LivePerson Security Overview offers a comprehensive view of the robust security protocols in place to protect data. From encryption to authentication mechanisms, LivePerson ensures the highest standards of security to safeguard sensitive information and prevent unauthorized access.

LivePerson Data Privacy Framework (DPF) Certification

LivePerson's Data Privacy Framework (DPF) Certification highlights the company's commitment to adhering to stringent data privacy standards. By participating in reputable frameworks and obtaining certifications, LivePerson showcases its dedication to maintaining the privacy and security of consumer data.

Customer and Vendor GDPR Addendum

LivePerson offers Customer and Vendor GDPR Addendums to facilitate the processing of personal EU data. These addendums address specific GDPR requirements and ensure that both customers and vendors align with the necessary data protection regulations, fostering a transparent and compliant data processing environment.

LivePerson Privacy Policy

LivePerson's Privacy Policy undergoes regular updates to reflect evolving data protection laws and practices. By staying vigilant and responsive to regulatory changes, LivePerson showcases its proactive approach to data privacy and commitment to maintaining a high standard of compliance.

Data Deletion API and Subprocessors List

LivePerson provides a Data Deletion API to assist customers in adhering to the GDPR's right-to-be-forgotten requirement. Additionally, the Subprocessors List keeps customers informed about the providers involved in delivering LivePerson's services, promoting transparency and accountability in data processing.


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Data Security Excellence with LivePerson

Robust Security Program

LivePerson has been a trusted name in data security for over 20 years. Their robust security program includes regular vulnerability testing to identify and address potential weaknesses. Operating systems are hardened, and infrastructure is tested internally and externally by independent third parties to ensure data safety.

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Empowering Digital Customer Interaction with LivePerson

LivePerson Recognized as a Strong Performer in Digital Customer Interaction Solutions

LivePerson, the industry leader in digital customer conversations, has recently been acknowledged as a Strong Performer in 'The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024.' The report highlights LivePerson as an ideal choice for traditional enterprises seeking a dependable and scalable digital transformation partner.

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Revolutionizing Customer Experiences with LivePerson AI Solutions

Enhancing Customer Experiences in the Airline Industry

LivePerson's AI Solutions Lab focuses on enhancing the airline customer experience using cutting-edge AI technologies. By implementing AI-driven chatbots and automation, airlines can provide personalized, efficient, and seamless interactions with their passengers. This not only improves customer satisfaction but also streamlines operations and reduces costs.

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Enhancing Business Outcomes with LivePerson AI Solutions

Award-Winning AI for Better Business Outcomes

LivePerson offers AI solutions that empower businesses to drive better outcomes through personalized customer interactions. By harnessing award-winning AI technology, companies can elevate their customer engagement strategies and deliver exceptional experiences.

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Unlocking Conversational Success with LivePerson's Generative AI Solutions

Incorporating Generative AI Across the Conversational Journey

LivePerson's Generative AI tools empower businesses to seamlessly integrate AI and human agents, chatbots, and large language models into a unified conversation. This orchestration, within a single conversation, drives superior business outcomes while ensuring safety and security.

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