Enhancing Business Success with LivePerson Professional Services

LivePerson

Enhancing Business Success with LivePerson Professional Services

Achieve Business Success with Expert Help

Transforming business operations to achieve exceptional care experiences, greater operational efficiency, and increased revenue with deeper customer engagement can be challenging. LivePerson offers expert help through its Transformation, Architecture, Implementation, and Operations teams to make this transformation seamless.

Tailored Professional Services Expertise

LivePerson provides the flexibility for their team to act as your experts or support your existing experts. By co-innovating together, personalized customer experiences can be delivered at scale to meet your business needs efficiently.

Comprehensive Strategy Development

LivePerson assists in establishing a robust Conversational AI strategy aligned with your customer experience (CX) vision. This strategic approach ensures that your business goals are met effectively through tailored solutions.

Innovative Design and Implementation

From design conceptualization to full implementation, LivePerson's team ensures that every aspect of the Conversational AI solution is meticulously crafted to meet your specific business requirements. This approach guarantees a seamless integration and functionality.

Continuous Post-launch Support

LivePerson offers dedicated post-launch support to ensure that your Conversational AI solution operates at its peak performance. This ongoing assistance aims to address any issues promptly and optimize the solution for sustained success.

Real Business Results

By leveraging LivePerson's Professional Services, companies like HSBC have successfully transitioned to Conversational Banking, enhancing customer experiences and creating new opportunities for their customer service agents. Additionally, organizations like Bankwest have observed a 3x increase in agent concurrency, leading to improved customer satisfaction levels.

Curiously Human™ AI Experience

LivePerson's AI solutions prioritize a Curiously Human™ approach by combining IQ and EQ to deliver personalized conversational interactions. This ensures that engagements feel natural and empathetic, enhancing the overall customer experience.

Empowering Conversational Interactions with AI

LivePerson powers billions of conversational interactions monthly, enabling organizations to drive engaging conversations that feel human rather than automated. The Conversational AI solutions focus on intent discovery, delivering personalized services at scale.

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