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Revolutionize Automotive Customer Engagement with LivePerson

AI-Powered Solutions for Automotive Customer Engagement

LivePerson offers cutting-edge conversational AI tools that drive sales and foster customer loyalty in the automotive industry. By harnessing the power of AI, OEMs and large retailer groups can deliver personalized experiences, boost customer loyalty, and excel across the automotive customer journey.

Enhanced Automotive Customer Experience with Conversational AI

LivePerson's solutions help reduce operating costs while increasing conversions and strengthening customer loyalty. Through quick and convenient access to a BDC or contact center team, automotive businesses can meet customer needs effectively using messaging and Conversational AI chatbots.

Supporting Automotive Use Cases with AI

LivePerson's Conversational AI technology supports automotive use cases by assisting customers through the car buying process. By providing AI chatbots that can answer queries 24/7 and facilitate online transactions, brands can guide customers efficiently, ultimately driving sales.

Driving Customer Loyalty through Conversational Care

To enhance automotive brand loyalty, LivePerson enables brands to stay connected with customers beyond the sale. By identifying additional touchpoints like in-app messaging or QR codes, automotive businesses can build stronger relationships with customers, ensuring ongoing engagement.

Creating a Connected Vehicle Experience with Proactive Messaging

LivePerson's AI-powered solutions help build a truly connected vehicle experience by using Proactive Messaging for service reminders and personalized offers. Connected cars can seamlessly interact with owners, providing in-car notifications, and facilitating appointment scheduling with retailers.

Empowering Large Retailer Groups in the Automotive Sector

LivePerson equips large retailer groups in the automotive industry with customer engagement tools that automate conversations, enhance experiences, and drive conversions. With options to automate up to 70% of conversations, retailers can achieve outcomes with simple, outcome-based pricing.


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Enhancing IT Service Management with Conversational AI

Understanding Conversational AI for ITSM

Conversational AI offers a revolutionary approach to IT Service Management (ITSM) by leveraging chatbots and virtual assistants to handle routine tasks, address common queries, and even resolve basic IT service requests. By integrating with existing ITSM software, conversational AI tools optimize operational processes and empower organizations to achieve greater efficiency.

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Revolutionizing Travel Experiences with Conversational AI

Enhancing Traveler Support with AI-powered Conversations

LivePerson's Conversational AI solution for the travel and hospitality industry offers a game-changing approach to delivering exceptional customer support. By implementing AI-powered conversations, travel brands can significantly improve efficiency, reduce resolution times, and enhance customer satisfaction throughout the travel journey.

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Empowering Telecom Companies with Conversational AI Solutions

Transforming Customer Experience

LivePerson's Conversational AI for Telecom & Cable empowers companies to turn troubleshooting into trust-building opportunities. By utilizing AI-driven solutions, telecom companies can reduce resolution times, enhance customer satisfaction, and unlock new revenue streams through preferred customer channels.

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Enhancing Retail Customer Experience with LivePerson's Conversational AI Solutions

Introduction to Conversational AI in Retail

LivePerson's Conversational AI in Retail enables businesses to turn everyday touchpoints into personalized experiences. By meeting the evolving demands of modern CX with personalized, engaging, and connected experiences for customers and associates, powered by AI, businesses can significantly enhance their customer interactions.

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Revolutionize Customer Care with LivePerson's Conversational AI Solutions

Personalized Support at Scale

LivePerson offers conversational AI solutions that enable personalized customer support interactions by understanding customer intent. With the Conversational Cloud®, businesses can deliver one-to-one conversational support at a massive scale, creating meaningful connections with customers.

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