Revolutionize Sales with LivePerson's Conversational Commerce Solution

LivePerson

Revolutionize Sales with LivePerson's Conversational Commerce Solution

Enhance Customer Engagement with AI-powered Conversations

LivePerson's Conversational Commerce solution empowers businesses to foster meaningful connections throughout the sales funnel using AI-powered digital conversations. By engaging customers in personalized interactions, businesses can drive increased revenue and enhance customer loyalty without overwhelming resources.

Boost Revenue and Customer Loyalty

By leveraging LivePerson's Conversational Commerce platform, businesses can experience a slew of positive outcomes. From lowering cart abandonment rates by 26% to achieving a 10x increase in sales conversions, and enhancing customer satisfaction by 20%, the benefits are significant. Additionally, there is a 2.5x increase in ad conversion rates, showcasing the effectiveness of conversational commerce tactics.

Personalized Shopping Experiences with Conversational AI

LivePerson's innovative NLU and messaging tools enable businesses to develop customized conversational commerce strategies. By allowing consumers to discover products, receive answers, and make purchases seamlessly across various messaging channels, businesses can create personalized online shopping experiences that resonate with customers.

Optimizing Conversational Commerce Strategies

To maximize the impact of LivePerson's Conversational Commerce platform, businesses can implement various strategies. These include supercharging return on ad spend, capturing first-party data, offering voice and messaging options to consumers, streamlining checkout processes, and automating personalized digital commerce experiences. These tactics collectively enhance customer connections and drive conversions.

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LivePerson Voice Omnichannel Solutions

Enhance Customer Experiences Through Voice and Digital Integration

LivePerson's Voice Omnichannel Solutions offer a best-of-breed strategy for Contact Center as a Service (CCaaS) by seamlessly integrating voice and digital conversations on a unified platform. This integration allows for more efficient and personalized service through conversation shifting, omnichannel analytics, and award-winning Voice AI technology.

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Elevate Your Customer Service with LivePerson's Recognized Analyst Coverage

Forrester Report: Conversation Intelligence Solutions for Contact Centers Landscape

In the Q1 2025 report by analyst Christina McAllister, contact center and customer service leaders can gain insights into the value offered by conversation intelligence solutions for contact centers. This report helps understand vendor differences, explore options based on size and market focus, and stay informed about industry trends.

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Enhancing Customer Experiences with LivePerson's Voice to Digital Omnichannel Solutions

Build Best-of-Breed Omnichannel Solutions

LivePerson's Voice to Digital solutions offer a best-of-breed strategy for CCaaS omnichannel solutions. By integrating voice and digital conversations on a unified platform, companies can enhance customer experiences without the need for a rip and replace approach. This solution leverages conversation shifting, omnichannel analytics, and award-winning Voice AI to digitize voice interactions, resulting in more personalized and efficient service.

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Empowering GDPR Compliance with LivePerson's Data Privacy Solutions

LivePerson GDPR Whitepaper

The LivePerson GDPR Whitepaper provides valuable insights into how LivePerson safeguards consumer data and supports customers in meeting GDPR requirements. By understanding LivePerson's data protection measures, businesses can enhance their compliance efforts and build trust with their customers.

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Data Security Excellence with LivePerson

Robust Security Program

LivePerson has been a trusted name in data security for over 20 years. Their robust security program includes regular vulnerability testing to identify and address potential weaknesses. Operating systems are hardened, and infrastructure is tested internally and externally by independent third parties to ensure data safety.

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