Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Luma Health

Empowering Patient Success with Luma Health's Advanced Communication Platform

Revolutionizing Patient Communication

Luma Health offers a comprehensive Patient Success Platform that is revolutionizing the way healthcare providers communicate with their patients. Through advanced features like Spark, Referrals, Scheduling, Waitlist management, Feedback Management, Payments, and more, Luma Health empowers healthcare organizations to streamline their processes and enhance the overall patient experience.

Efficient Patient Engagement

One of the key features of Luma Health's platform is its ability to facilitate efficient patient engagement. With tools like Reminders and Recalls, providers can easily send automated reminders to patients for appointments, medications, and follow-ups, improving patient compliance and reducing no-show rates. The platform's Navigator AI Concierge further enhances patient engagement by providing personalized assistance and guidance throughout the care journey.

Enhanced Collaboration and Workflow Optimization

Luma Health's Collaboration Hub and Fax Transform AI feature facilitate seamless communication and information sharing among care team members, leading to enhanced collaboration and streamlined workflows. Additionally, the platform's Novel Workflows with Builder functionality empower organizations to create custom workflows tailored to their specific needs, further optimizing operational efficiency.

Tailored Solutions for Diverse Healthcare Settings

Luma Health caters to a wide range of healthcare settings, including Enterprise Health Systems, Specialty Groups, Regional & Rural Care providers, and Primary Care practices. With integrations with leading EHR systems like Epic, Oracle Health, MEDITECH, and more, Luma Health ensures seamless interoperability and data exchange, enabling providers to deliver high-quality, coordinated care.

Commitment to Safety and Security

Luma Health places a strong emphasis on safety and security, ensuring that patient data is protected and compliance requirements are met. The platform's robust security measures and adherence to industry standards make it a trusted choice for healthcare organizations looking to safeguard patient information and maintain regulatory compliance.

Revolutionizing Healthcare Delivery with Luma Health: Tailored Solutions for Every Practice

Enhancing Patient Engagement and Experience

Luma Health's Patient Success Platform offers a comprehensive suite of tools to improve patient engagement and experience across the healthcare journey. From scheduling appointments to managing referrals, handling waitlists, collecting feedback, processing payments, verifying eligibility, and streamlining intake processes with digital patient forms, Luma Health empowers healthcare providers to deliver top-notch care efficiently and effectively.

Read article

Revolutionize Patient Management with Luma Health's Patient Success Platform

Enhance Patient Care with Luma Health's Waitlist Management

Luma Health's Patient Success Platform offers a comprehensive solution to streamline patient management, including a powerful Waitlist feature. Managing patient waitlists efficiently is crucial for healthcare providers to optimize their schedules and ensure timely care delivery. With Luma Health's Waitlist Management, healthcare facilities can easily track and prioritize patients waiting for appointments, procedures, or services. By automating the process of managing waitlists, providers can reduce wait times, improve patient satisfaction, and increase overall operational efficiency.

Read article

Ensuring Information Security, Data Privacy, and Trust with Luma Health

Information Security Certifications

Luma Health upholds various Information Security and Data Privacy certifications to ensure the utmost protection of both your and your patients' data. With certifications such as ISO 27001:2022, HITRUST CSF r2, SOC 2 Type II, TX-RAMP Level 2, and participation in the US-EU Privacy Framework, Luma Health adheres to internationally recognized standards and frameworks.

Read article

Bridging the Digital Healthcare Gap with Luma Health's Patient Success Platform

Revolutionizing Patient Access

In a rapidly evolving healthcare landscape, patient access to care is more crucial than ever. Luma Health's Patient Success Platform is leading the charge in reducing care gaps and ensuring 24/7 patient access. By offering digital call deflection services, Luma Health is saving providers and patients valuable time, streamlining the process and improving overall efficiency in healthcare delivery.

Read article

Revolutionizing Patient Care with Luma Health's Integrated Platform

Streamlining Patient Care

Luma Health offers a comprehensive Patient Success Platform, Spark, which revolutionizes the way healthcare providers engage with their patients. From referrals to scheduling, waitlist management, feedback collection, payments, and eligibility verifications, Spark provides a seamless experience for both healthcare providers and patients. By centralizing these functions into one platform, Luma Health simplifies the patient care journey and enhances overall efficiency in healthcare establishments.

Read article