360° Persona-Based Portals for your Insurance Business
Majesco offers cutting-edge portal solutions for customers, agents, underwriters, employers, and employees in the insurance industry. These portals enable seamless access to backend systems, allowing insurers to deliver exceptional value to both internal and external customers. With a focus on relentless innovation, Majesco is at the forefront of digital disruption in the insurance sector, helping businesses stay ahead in the digital age.
Driving Customer Engagement with 360 View
Today's insurers need to provide a holistic experience for their customers, and a 360 view offers just that. This approach allows customers to access every interaction with the brand through a personalized, single solution or app. By integrating Majesco's Gen AI digital assistant, Copilot, insurers can boost productivity, make informed decisions, and enhance the overall customer journey. The 360 view eliminates the need for separate apps or portals for different services like policy management, billing, and claims, providing a unified customer engagement platform connected to backend systems and partner solutions.
Digital 360 Solutions for P&C and L&AH
Majesco's Digital 360 Solutions cater to the Property and Casualty (P&C) sector as well as Life and Health (L&AH) insurance. These persona-based portal solutions elevate real-time user experiences for agents, customers, underwriters, brokers, employers, and employees. The suite of offerings includes accelerators and prebuilt 360 solutions that deliver tailored experiences based on individual personas. With built-in analytics, insurers can measure and refine the user journey, leading to continuous enhancement and optimization of engagements.
Expand with EcoExchange – the Partner Ecosystem
EcoExchange, Majesco's partner ecosystem, integrates robust digital experience tools, microservices, real-time 360 Solutions, and accelerators with rich insurance content. This ecosystem facilitates innovation and experimentation by allowing insurers to connect with partner solutions and data sources easily. Regardless of deployment alongside existing core systems or independently, Majesco's digital solutions offer flexibility, efficiency, and the ability to thrive in the evolving insurance landscape.
Stay Informed with Featured Resources
Majesco provides valuable resources like blogs and thought leadership articles to keep insurers updated on the latest trends and strategies in the insurance industry. These resources delve into topics like transforming insurance through digital innovation, enriching customer value, and rethinking insurance. By harnessing the power of a digital-first mindset and embracing customer-centric approaches, insurers can drive growth and adapt to changing customer needs.