Introduction to Mallcomm
Mallcomm is a revolutionary PropTech platform that was founded in Bury St. Edmunds by CEO David Fuller-Watts. Originally part of a software division within the retail-focused marketing services group, Toolbox, Mallcomm was developed to serve as the central communication hub between tenants and site operators. The platform focuses on managing access, security, and sales data collection to enhance retail performance.
Enhanced Retail Performance
As an award-winning platform (Property Awards PropTech Innovator of the Year 2022), Mallcomm caters to real estate investors, asset managers, and operators, with a primary emphasis on the retail sector. By unifying shopping center management, marketers, retailers, and operational staff, Mallcomm facilitates instant two-way communication and streamlines operational procedures. The platform's goal is to improve efficiency for all stakeholders, foster relationships, and ensure secure and well-managed operations.
Key Offerings and Growth
Mallcomm's suite of products provides value in various critical areas including B2B communications, B2C marketing communications, security, facilities management, and sales data collection and analytics. Over the past three years, Mallcomm has experienced rapid growth, expanding its reach by over 70% and doubling platform adoption in 2021. It is currently operational in 650 properties spanning 400 million sq. ft. across 19 countries, with a presence in the US, UK, and continental Europe. Major clients of Mallcomm include global real estate giants like Unibail-Rodamco-Westfield, The Blackstone Group, ECE Group, and Savills.
Partnership with Synova Capital
Synova Capital, a renowned private equity investor, recently completed a Management Buy-Out (MBO) of Mallcomm in November 2022. This strategic investment will fuel Mallcomm's organic growth and provide capital for strategic mergers and acquisitions, expanding the platform's capabilities, product portfolio, and geographical reach. Following the MBO, Chris Blaxall, an accomplished software industry professional, joined the Board as Executive Chair to support David Fuller-Watts and the leadership team.
Meet the Team and Career Opportunities
The Mallcomm team comprises dedicated professionals led by CEO David Fuller-Watts, Executive Chair Chris Blaxall, Chief Financial Officer Paul Basey, and Chief Technology and Product Officer Mark Devereux, among others. Mallcomm welcomes individuals looking to join a dynamic and ambitious team. Those interested in being part of this innovative business can reach out by emailing melissa.betts@mallcommapp.com with their CV and a cover letter.