Unprecedented Precision and Inventory Visibility
Manhattan Active® Order Management offers a cloud-native architecture that enhances precision, inventory visibility, and profitability. Through advanced technology, this system unlocks unparalleled accuracy, reduces fulfillment costs, and boosts agility in your operations. Real-time inventory visibility across all fulfillment nodes ensures you never miss a sales opportunity due to lack of visibility.
Smarter Order Processing and Fulfillment
The Manhattan OMS utilizes in-memory caching technology to deliver lightning-fast performance for omnichannel fulfillment. By switching to smarter and faster fulfillment methods, businesses can stay ahead of the curve in terms of visibility and optimized fulfillment. Gain a competitive edge by streamlining your order processing and fulfillment operations with Manhattan's cutting-edge solutions.
Global Inventory Management and Precision Promising
Gain a comprehensive view of global inventory with Manhattan's OMS, enabling you to track available inventory based on various parameters such as product, location, or inventory attribute. The system provides precision promising through APIs that offer real-time availability and delivery dates without the need for third-party integrations. Additionally, intelligent fulfillment sourcing calculates the most cost-effective way to fulfill each order, optimizing profitability.
Efficient Promotions and Payment Support
Manage complex cross-channel promotions effortlessly with Manhattan's OMS, ensuring profitability from your marketing strategies. The system supports various payment methods and offers pay-by-link capabilities for secure and convenient transactions. Implement profitable promotions while maintaining ease of payment for customers across different channels and regions.
Enhanced Customer Service and Self-Service Options
Provide friction-free customer service with Manhattan's OMS that empowers customers and facilitates associate support throughout the buying journey. The system allows for digital self-service, enabling customers to manage their orders, track updates, and make changes to delivery preferences easily. Offer customer-controlled fulfillment options such as extending BOPIS windows or modifying shipment methods, enhancing the overall shopping experience.
Global Service and Language Support
Manhattan's OMS caters to a global audience with support for multiple languages, currencies, and tax systems. Whether you are a B2C, B2B, or B2B2C business, the cloud-native software adapts to your specific needs, ensuring seamless operations across different regions. Benefit from comprehensive language support, international currency handling, and B2B inventory management capabilities.
Cutting-Edge Technology and Industry Leadership
Built on the Manhattan Active® Platform, the OMS offers a cloud-native, scalable, and evergreen foundation that supports complex supply chain networks with ease. The platform's composable microservices architecture enables seamless integration with other applications, while continuous updates every 90 days ensure you stay ahead of industry trends. It's no wonder Manhattan is recognized as a leader in OMS software by Forrester, setting the benchmark for enterprise inventory management, fulfillment, and customer experience.