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Empowering Success with Manhattan TMS Professional Services

Expert Implementation Support for Supply Chain Excellence

Manhattan TMS offers an array of professional services to ensure the success of your operations and solutions. With a seasoned team of implementation experts, we provide the necessary support to streamline your processes, enhance ROI continually, and secure your triumph. Our mission is to lay a strong foundation for your success by equipping you with the right tools and resources required for operational supply chain excellence.

Comprehensive Support and Services

Our professional services encompass 24x7 global support, system health monitoring in collaboration with Cloud Operations, Premier Support services, assistance in leveraging new functionalities and innovations, as well as a focus on the success of your distribution center operations. We are dedicated to driving results-driven performance through our Manhattan RPM methodology that ensures efficiency and satisfaction for our customers.

Results-Driven Performance Methodology

Manhattan RPM is our proprietary methodology that guides the delivery of products and services to our clients. Our global team of professionals, adept in industry knowledge, technology, and implementation, ensures a structured and measurable adoption of solutions. We follow a phased approach built on decades of experience to guarantee that you maximize the benefits of our technology throughout the implementation process.

Proven Implementation Approach

Our software implementation process is based on the Manhattan RPM method, which progresses through five distinct phases - Design, Build, Prepare, Deploy & Support, and Customer Support. Each phase is meticulously designed to cover key aspects of the implementation journey, from laying the groundwork and integration testing to final deployment and ongoing support.

Professional Service Resource Profiles

With an average of 8,000 hours of customer implementation experience, our resource personnel are highly skilled and bring a wealth of expertise to each project. From Directors & Architects with over 15 years of experience to Functional & Technical Leads and Consultants & Developers, our team is well-equipped to handle a variety of implementation challenges.

Driving Supply Chain System Success through Standardization

Manhattan emphasizes the importance of standardization, simplification, and centralization in achieving supply chain system success. By focusing on true business requirements, allowing process variation only for unique needs, and identifying best practices within your organization, you can drive standardization and streamline operations effectively.

Case Study: Pet Supplies Plus Transformation

Explore how Pet Supplies Plus transformed its business model by consolidating distribution and implementing flexible supply-chain applications. Learn from real-world examples of successful transitions and discover the impact of strategic software solutions on business growth and efficiency.

Supporting Your Success

The Manhattan TMS Professional Services Organization (PSO) team is dedicated to ensuring a seamless transition to your new software solutions. Whether you need implementation support, ongoing assistance, or expert guidance, our team is here to help you navigate your journey towards operational excellence.

Optimisez Votre Chaîne Logistique avec Manhattan TMS - Solutions et Témoignages de Succès

Technologie Cloud-Native pour une Performance Optimale

Manhattan TMS propose une technologie cloud-native permettant aux entreprises innovantes de mieux performer dans leur logistique de distribution. En s'appuyant sur une infrastructure moderne et agile, les utilisateurs peuvent accéder à des fonctionnalités avancées pour gérer efficacement leurs opérations logistiques.

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Empowering Your Supply Chain With Manhattan TMS

Introduction to Manhattan TMS

Manhattan TMS is a comprehensive software solution that offers visibility of the entire supply chain, integrating distribution, labor, automation, and transportation in a single application. With Manhattan TMS, businesses can achieve a holistic view of their inventory strategy, optimizing fulfillment strategies, demand forecasting, and inventory management.

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Revolutionizing Supply Chain Management with Manhattan TMS

Simplify Transportation Management

Manhattan Active® Transportation Management offers a comprehensive solution to streamline every aspect of transportation operations. This innovative system empowers businesses to manage carriers, rates, routes, and loads efficiently, ensuring a seamless flow of goods throughout the supply chain. With Manhattan TMS, businesses can adapt and grow with evolving market demands and enhance operational visibility for better decision-making.

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Revolutionizing Supply Chain Management with Manhattan TMS

Omnichannel Solutions

Manhattan TMS offers omnichannel solutions that create a seamless customer and associate experience by unifying online, mobile, and in-store commerce. This software provides enhanced inventory visibility, sales data, and customer preferences, allowing businesses to offer a personalized and efficient shopping experience across all channels. By integrating various shopping platforms, Manhattan TMS streamlines operations and boosts customer satisfaction.

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Revolutionizing Supply Chain Management with Manhattan TMS

Manhattan Active® Supply Chain Solutions

Manhattan TMS offers a comprehensive suite of supply chain management solutions that are designed to unify distribution, labor, automation, and transportation seamlessly. This SaaS solution is engineered to continuously adapt and scale according to your business needs, providing a holistic approach to supply chain execution.

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