Who We Are
At Manhattan, we are more than just a provider of supply chain solutions. We are a team of seasoned industry professionals committed to equipping our partners with the necessary tools to navigate the complexities of the supply chain commerce world efficiently. Our journey is facilitated by cutting-edge cloud-native technology, and we emphasize collaboration with our partners to achieve mutual success.
Leaders in Supply Chain Commerce
With over 1,200 global customers and 33 years of experience, Manhattan stands out as a prominent figure in the supply chain industry. Having executed 447 go-lives in 2022 and investing $841 million in R&D since 2010, our 4,150+ Associates work tirelessly to ensure warehouse efficiency and seamless order fulfillment. We pride ourselves on being debt-free for 33 consecutive years, demonstrating our financial stability and commitment to innovation.
Industry Recognition
Manhattan's Manhattan Warehouse Management System (WMS), Transportation Management System (TMS), and Order Management System (OMS) have been lauded by industry analysts. Notably, we have been acknowledged as a leader 16 times in the Gartner Magic Quadrant for WMS, 6 times for TMS, and the only leader in OMS according to Forrester Wave. This recognition underscores our dedication to delivering top-tier solutions tailored to the needs of various industries.
Tailored Solutions for Industries
With over three decades of experience in supply chain technology, we have developed customized solutions to address the unique challenges faced by leaders in industries such as Food & Beverage, Manufacturing, Medical & Pharma, Retail, Wholesale, Consumer Goods, Grocery, 3PL, and Trucking Management. Our goal is to provide industry-specific innovations that enhance operational efficiency and drive growth.
Customer Success Stories
Manhattan's commitment to customer satisfaction is evident through success stories like Uni-Select, New Balance, and Lamps Plus. By leveraging our machine learning and inventory optimization tools, these companies have realized significant improvements in forecasting accuracy, operational efficiency, and customer experience. Through partnerships with leading brands, we empower our clients to stay ahead of the competition.
Comprehensive Customer Support
With a team of over 300 analysts offering 24/7 support, Manhattan ensures that customers receive timely assistance and troubleshooting. Our global presence allows us to provide on-site services worldwide, complemented by customized training programs and engagement initiatives like Product Councils and the annual Momentum Conference. Our commitment to customer support extends beyond software implementation, fostering long-term partnerships.
Collaboration and Thought Leadership
Through initiatives like the MVP program, Manhattan Value Partners, we collaborate with technology innovators, vendors, and integrators to deliver added value to our customers. Moreover, our dedication to knowledge sharing is evident through a wealth of thought leadership resources, including case studies, videos, articles, e-books, and white papers. By staying at the forefront of industry trends, Manhattan guides its clients towards sustained success.
Join the Manhattan Team
With a diverse client base comprising top manufacturers, distributors, and retailers, Manhattan offers a dynamic environment where employees can make a tangible impact from day one. Joining our team means being part of a company with a rich history dating back to 1990, yet continually evolving to meet the changing needs of the supply chain industry. Explore career opportunities with Manhattan and become a part of our innovative journey.