Empowering Store Associates and Elevating Customer Experiences
Manhattan Active® Point of Sale software is designed to transform retail environments by empowering store associates to enhance customer interactions. With a focus on turning stores into experiential showrooms, customer service hubs, and efficient fulfillment centers, this POS solution revolutionizes the traditional retail model. Store associates can seamlessly sell, fulfill, and engage with customers from anywhere within the store, all through a single, user-friendly app. This streamlined technology not only improves the efficiency of associates but also enhances the overall shopping experience for customers.
Streamlined Technology and Improved Associate Experiences
One of the key features of Manhattan Active® Point of Sale is its streamlined technology that simplifies complex processes within the retail environment. By offering a single user experience across various devices and operating systems, this POS software ensures consistency and convenience for both store associates and customers. Additionally, the solution works offline, providing uninterrupted service even during network disruptions. This resilient cloud technology guarantees no downtime and seamless operations, regardless of the environment.
Connected Customers and Configurable UI
Manhattan's Point of Sale software enables retailers to cater to connected customers by providing a unified shopping experience across channels. With an extensible user interface and configurable options, stores can personalize the POS system to meet their unique requirements and preferences. This intuitive navigation and customizable UI not only streamline operations but also contribute to better employee training and retention, leading to improved overall performance.
Unified Experience and Data-Driven Insights
By offering a unified experience that runs on any operating system, Manhattan's POS software simplifies in-store selling, engagement, and fulfillment processes. Retailers can leverage large-scale product catalogs and Omnicart data to manage orders seamlessly across channels and access comprehensive product information in real-time. Moreover, the solution provides data-rich customer insights, enabling store associates to enhance clienteling capabilities and deliver personalized experiences based on customer preferences and behaviors.
Convenient Endless Aisles and Global Payment Support
With Manhattan's POS software, retailers can capitalize on endless aisle visibility and flexible payment options to optimize sales opportunities. The solution allows sales from anywhere by providing global inventory visibility, real-time pickup and delivery options, and support for various payment methods, including contactless payments. This seamless integration of endless aisles and flexible payment capabilities ensures a convenient and efficient shopping experience for customers across all channels.
Manhattan Active® Platform for Innovation and Continuous Updates
Built on a cloud-native, evergreen foundation, Manhattan Active® Point of Sale software offers a scalable and extensible platform for retailers to manage complex supply chain networks effectively. With composable microservices and an API-first architecture, the solution ensures automated scalability, resiliency, and availability. Additionally, Manhattan provides continuous updates every 90 days, ensuring that retailers always have access to the latest features and enhancements, further driving innovation and efficiency in retail operations.