Behavioral Intelligence in Warehouse Management
Manhattan Active® EQ from Manhattan uses behavioral intelligence techniques and technologies to ensure optimal outcomes in warehouse management. By embracing concepts like self-determination theory and gamification, Manhattan Active® EQ focuses on empowering warehouse associates to drive performance and engagement. The platform recognizes the innate needs of autonomy and competence among individuals, offering a sense of control and assurance in their abilities. This approach goes beyond traditional labor management, catering to the preferences of Millennial and Gen-Z workers who value instant information access and personalized experiences.
Gamification for Enhanced Performance
Manhattan doesn't just gamify tasks; it gamifies the entire distribution center. By embedding game elements into everyday activities like picking, packing, and slotting, associates are motivated to achieve new performance records. Performance dashboards provide real-time feedback on individual and team performance, fostering healthy competition and recognition. With the inclusion of a rewards marketplace within the platform, employees are incentivized to excel and engage, ultimately leading to increased productivity and job satisfaction.
Addressing Labor Challenges
One of the most significant challenges in supply chain execution is the volatility and scarcity of skilled labor. Manhattan's solutions aim to attract and retain skilled workers by making work more engaging and inspiring. By creating a work environment that values recognition, rewards, and personal achievement over merely financial incentives, companies can improve employee retention and overall productivity. Manhattan's holistic approach covers Warehouse Management, Transportation Management, and Point of Sale solutions, ensuring comprehensive support for all supply chain commerce needs.