Unprecedented Precision and Efficiency with Manhattan Active® Order Management
Manhattan's cloud-native architecture, showcased in the Manhattan Active® Order Management system, offers unparalleled precision, inventory visibility, and operational efficiencies. This innovative solution is designed to maximize profits by optimizing order processes and enhancing customer satisfaction. By leveraging cutting-edge technology, Manhattan's order management system ensures accuracy, reduces fulfillment costs, and increases agility, enabling businesses to thrive in the competitive ecommerce landscape.
Smarter Fulfillment with In-Memory Caching Technology
Embracing in-memory caching technology, Manhattan's order management system stands out as a leader in the industry, delivering high-speed performance for omnichannel fulfillment. By leveraging this innovative technology, businesses can switch to smarter and faster fulfillment processes, enhancing their operational efficiency and fulfillment capabilities. With Manhattan WMS, organizations can gain global inventory visibility, ensuring real-time inventory tracking across all fulfillment nodes and access dynamic inventory views based on diverse attributes and channels.
Precision Promising and Intelligent Fulfillment Sourcing
One of the key highlights of Manhattan Active® Order Management is its precision promising feature, powered by real-time APIs that offer availability and delivery date insights without the need for third-party integrations. Additionally, the system facilitates intelligent fulfillment sourcing by calculating the lowest cost to fulfill each order based on various factors like operational costs, profitability, and operational priorities. This ensures efficient order processing and cost optimization, ultimately driving profitability and customer satisfaction.
Seamless Payments and Customer Service
Manhattan's OMS streamlines payment processing and eliminates complexity in managing cross-channel promotions, enabling businesses to execute profitable promotions effortlessly. The system supports various payment methods and offers touchless payment capabilities through pay-by-link functionality, ensuring secure and convenient transactions for customers. Moreover, Manhattan's OMS empowers customers with self-service options and provides friction-free customer service, allowing associates to assist customers before, during, and after the sale, enhancing the overall shopping experience.
Global Accessibility and Support
With Manhattan's cloud-native OMS software, businesses can access global inventory, language support, currency compatibility, and seamless B2B functionalities. The system adapts to diverse languages, currencies, and tax regulations, catering to the needs of B2C, B2B, and B2B2C enterprises worldwide. By offering language translation, tax support, and B2B inventory management capabilities, Manhattan's OMS provides a comprehensive solution for global businesses seeking scalable and flexible order management solutions.
Innovative Technology and Continuous Updates
Built on the Manhattan Active® Platform, Manhattan's OMS leverages composable microservices and API-first architecture to deliver scalable, resilient, and efficient order management capabilities. The platform's low code, no code, your code development strategy ensures flexibility in customization and configuration options to meet diverse business requirements. Additionally, with continuous updates every 90 days, organizations using Manhattan's OMS benefit from the latest features and enhancements, ensuring their systems remain up-to-date and aligned with industry trends.