Professional Services Support for Supply Chain Excellence
Manhattan WMS offers a comprehensive Professional Services team that is dedicated to ensuring your solutions and operations run smoothly. With experienced implementation experts, they provide the support needed to enhance your ROI continually. Their commitment is to secure your success by offering the right tools, resources, and care for operational supply chain excellence.
Results-Driven Performance Methodology
Manhattan RPM (Results-Driven Performance Methodology) is the driving force behind the successful delivery of products and services to customers. The global team of professionals at Manhattan brings extensive industry, technology, and implementation experience to the table, ensuring a results-oriented approach.
Implementation Process with Manhattan RPM
The implementation process at Manhattan is structured around Manhattan RPM, a methodology honed over decades of experience. This approach ensures a phased, systematic, and measurable adoption of solutions with continuous progress monitoring and assessment of business value. The five phases include project initiation, design, build, prepare, deploy & support, and finally customer support.
Professional Service Resource Profiles
The Professional Services team at Manhattan boasts resource personnel with an average of 8,000 hours of customer implementation experience. The team consists of Directors & Architects with over 15 years of experience, Functional & Technical Leads with extensive product and process knowledge, as well as Consultants & Developers dedicated to training and project excellence.
Driving Success with Supply Chain System Keys
Manhattan emphasizes three key elements for successful supply chain system implementations: Standardization, Simplification, and Centralization. By focusing on process standardization and best practices, organizations can drive efficiency and excellence in their supply chain operations.
Support and Case Studies
Manhattan WMS's Professional Services Organization (PSO) team is ready to support your transition to new software solutions. They offer post-project assessments, ongoing support, and case studies like Pet Supplies Plus to showcase successful supply chain transformations. Contact the PSO team for personalized assistance in maximizing your success.