Transform Store Fulfillment
Manhattan WMS offers a cutting-edge solution to transform store fulfillment, ensuring optimal performance and memorable customer experiences. With intuitive associate experiences and smarter fulfillment processes, the platform enables retailers to streamline their operations and enhance customer satisfaction.
Optimized Picking Strategies
One of the key features of Manhattan WMS is its optimized picking strategies, which help retailers spend less time searching for items by providing efficient pick paths and picking methods. This results in quicker order fulfillment and improved productivity within the store environment.
Real-Time Visibility and Monitoring
With Manhattan WMS, managers have access to real-time visibility of store health and associate performance. The platform allows for easy identification of high-priority orders and at-risk items, enabling proactive decision-making and efficient order processing.
Diverse Fulfillment Options
Manhattan WMS supports a wide range of fulfillment strategies, including in-store pickup, curbside pickup, locker pickup, fleet delivery, parcel shipment, and same-day courier services. This flexibility allows retailers to cater to diverse customer preferences and enhance the overall shopping experience.
Enhanced Communication and Customer Service
Through direct communication capabilities, Manhattan WMS enables retailers to interact with customers during the pickup process. This ensures efficient order management, minimizes abandonment rates, and improves the overall customer service experience.
Advanced Inventory Management Features
Manhattan WMS offers robust inventory management capabilities built on decades of industry expertise. From real-time inventory adjustments to simple cycle counts and easy receiving processes, the platform ensures accurate inventory tracking and streamlined fulfillment operations.
Fulfillment Insights and Analytics
By leveraging Manhattan WMS, retailers can access comprehensive fulfillment insights and analytics, facilitating data-driven decision-making and performance monitoring. The platform's dashboard and scorecard features provide real-time KPIs and actionable metrics for enhanced operational efficiency.
State-of-the-Art Technology Stack
Powered by the Manhattan Active® platform, Manhattan WMS offers a cloud-native and extensible solution tailored for complex supply chain networks. With composable microservices and continuous updates every 90 days, the platform ensures innovation independence and seamless scalability.